Hannah-Maria Ma

• Managed all aspects of the grant life cycle from initial research to final reporting, ensuring compliance with funder expectations.
• Collaborated with program staff to develop compelling grant proposals that aligned with organizational priorities and goals.
• Monitored funded projects closely, working with program staff to make timely adjustments as needed for successful implementation.
• Established and maintained electronic files for grant-funded projects for tracking and reporting.
• Awarded core funding and project grants from Federal, Provincial, Municipal bodies as well as Foundations, service groups, corporations and philanthropic groups.

• Streamlined internal processes for improved efficiency in prospect research, donor management, and event planning.
• Implemented an overhaul of online giving with integrated CRM data management
• Developed successful fundraising campaigns resulting in increased financial support.
• Maintained accurate records of all financial transactions related to donations, grants, and sponsorships for compliance purposes.
• Cultivated strong relationships with major donors, leading to enhanced collaboration and sustained contributions capitalizing on the SMC 60th and NSO 75th anniversaries
• Mentored junior staff members in development best practices for ongoing professional growth within the team.
• Conducted thorough prospect research on individuals, corporations, foundations to identify new sources of potential funding.
• Organized special events to raise awareness and funds for the organization''s mission and programs.
• Managed budgets for events and campaigns, keeping financial goals on track.
• Created and implemented fundraising plans to encourage donations and distribute funding.
• Implemented stewardship programs to recognize donors'' contributions while encouraging continued support.
• Spearheaded annual giving campaigns for consistent revenue generation, utilizing effective messaging and communication techniques.
• Managed grant proposal development process, securing funding from multiple sources for key initiatives.
• Increased donor engagement by implementing targeted marketing strategies and personalized outreach efforts.

• Evaluated effectiveness of past fundraising initiatives to identify areas of improvement for future endeavors.
• Maintained accurate records of all financial transactions related to donations, grants, and sponsorships for compliance purposes.
• Spearheaded annual giving campaigns for consistent revenue generation, utilizing effective messaging and communication techniques.
• Implemented stewardship programs to recognize donors'' contributions while encouraging continued support.
• Designed compelling marketing materials to showcase the organization''s impact and attract potential supporters.
• Established partnerships with local businesses, fostering community involvement in the organization''s mission and activities, including a food program for El Sistema students.
• Conducted thorough prospect research on individuals, corporations, foundations to identify new sources of potential funding.
• Mentored junior staff members in development best practices for ongoing professional growth within the team.
• Organized special events to raise awareness and funds for the organization''s mission and programs.
• Proposed relevant fundraising opportunities to potential donors
• Managed budgets for events and campaigns
• Created and implemented fundraising plans

• Developed compelling fundraising and sponsorship appeals to engage potential donors and inspire ongoing support for the organization''s mission including new deep bore hole wells, building of a high school and dormitory and sponsorship of individual students and volunteers in Tanzania
• Created visually appealing marketing materials that effectively communicated campaign goals, resulting in higher donor engagement rates..
• Improved database management by implementing a new CRM system for updating and maintaining accurate donor records and handling online giving.
• Strengthened relationships with major donors by arranging meetings between them and organizational leaders for meaningful engagement opportunities.
• Increased donor retention rates through personalized outreach initiatives and timely follow-up communications capitalizing on the 40th Anniversary of the Mission and the retirement of its founder

• Worked on nine annual campaigns developing concepts & creating content within strict brand parameters, scheduled and tracked results, measured metrics and created detailed reports for faculty and department Alumni Development Officers, Advancement & Development Teams.
• Shifted messaging from general to targeted appeals (by faculty), increasingly tangibility and resonance for potential donors
• Piloted leadership appeal program resulting in a 77% increase in engagement for Earth Sciences and a 55% increase for the Faculty of Law
• Initiated electronic appeals via email, SMS (tested), and online through website for Annual Giving including Capital Campaign elements

-Ongoing donor prospect research, proposing new engagement strategies and covering administrative tasks during co-worker sick- leave

• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained professional, organized, and safe environment for student employees
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed a team culture focused on staff engagement, collaboration, and continuous learning opportunities.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.