Hannah Mader-An
Aurora,Canada
Summary
Seeking a position that allows me to utilize my strong organizational skills, educational background, and ability to work effectively with others. Highly motivated professional with experience in the restaurant industry, specializing in training and motivating team members to exceed customer service and sales goals. Excelling at creating training programs and providing personalized instruction to ensure that employees are well-informed about all aspects of restaurant operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Newmarket
07.2022 - 08.2024
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Barista
The Alley
Aurora, Canada
08.2023 - 10.2023
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Education
High School Diploma -
Sir William Mulock Secondary School
Newmarket06.2023
Bachelor of Science - Nursing
York University
TorontoSkills
- Effective Communication
- Customer service
- Time Management
- Problem Solving
- Staff Training and Development
Certification
- Red Cross Babysitting License
- Standard First Aid
- Ontario Food Handler Certification
- Basic Life Support
- WHMIS
References
- Victoria Vander-Kooi, General Manager, victoriavdk@gmail.com
- Sharmaine Grace Pajela-Ido, Technical Support Rogers Communications Mentor, pajela.sharmainegrace@gmail.com, (905) 960-4630
- Christian Palola, Salary Manager, christianjay.palola@yahoo.com, (416) 854-2547
Timeline
Barista
The Alley
08.2023 - 10.2023
Manager
McDonald's
07.2022 - 08.2024
High School Diploma -
Sir William Mulock Secondary School
Bachelor of Science - Nursing
York University
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