Hannah Macnaughton
Banff,Alberta
Summary
Enthusiastic aspiring teacher with strong leadership skills and a positive attitude. Organized and dependable candidate successful at managing multiple priorities. I am looking to obtain a position working with children to further my experience and skills in child care and education.
Overview
12
12
years of professional experience
Work History
Server
The Maple Leaf
06.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
On-Site Services Specialist
Ricoh: The Banff Center
10.2019 - 09.2020
- Streamlined workflow processes for improved productivity and reduced turnaround time on project completions.
- Ensured compliance with industry regulations and company guidelines by conducting thorough inspections at each job site before commencing work tasks.
- Operating onsite equipment to complete projects.
Cashier and Banquet Server
Oh Bento
10.2012 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Volunteer Coach
Banff Community High School
09.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Ability to supervise and support children and youth.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Guest Services Staff Member
Shadow Lake Lodge
07.2019 - 10.2019
- Supported team members by sharing knowledge of hotel services, amenities, and policies.
- Proactively identified potential problems or conflicts among guests or staff members, taking swift action towards resolution.
- Complete house keeping duties such as cleaning rooms and dining area
- Welcoming and checking in guest
Cashier
Crock A Doodle
11.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supervise and assist with children's event
Education
Bachelor of Arts - Political Science
Saint Francis Xavier University
Antigonish, NS05.2024
Skills
- Strong Work Ethic
- Exceptional customer service and people skills
- Excellent problem solving Skills
- Able to understand and grasp new concepts quickly
Timeline
On-Site Services Specialist
Ricoh: The Banff Center
10.2019 - 09.2020
Volunteer Coach
Banff Community High School
09.2019 - 03.2020
Guest Services Staff Member
Shadow Lake Lodge
07.2019 - 10.2019
Cashier
Crock A Doodle
11.2016 - 09.2017
Server
The Maple Leaf
06.2016 - Current
Cashier and Banquet Server
Oh Bento
10.2012 - 08.2020
Bachelor of Arts - Political Science
Saint Francis Xavier University
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