Hannah Macnaughton
Banff,Alberta
Summary
Enthusiastic aspiring teacher with strong leadership skills and a positive attitude. Organized and dependable candidate successful at managing multiple priorities. I am looking to obtain a position working with children to further my experience and skills in child care and education.
Overview
12
12
years of professional experience
Work History
Server
The Maple Leaf
Banff, AB
06.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
On-Site Services Specialist
Ricoh: The Banff Center
Banff, AB
10.2019 - 09.2020
- Streamlined workflow processes for improved productivity and reduced turnaround time on project completions.
- Ensured compliance with industry regulations and company guidelines by conducting thorough inspections at each job site before commencing work tasks.
- Operating onsite equipment to complete projects.
Cashier and Banquet Server
Oh Bento
Banff, AB
10.2012 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Volunteer Coach
Banff Community High School
Banff, AB
09.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Ability to supervise and support children and youth.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Guest Services Staff Member
Shadow Lake Lodge
Banff, AB
07.2019 - 10.2019
- Supported team members by sharing knowledge of hotel services, amenities, and policies.
- Proactively identified potential problems or conflicts among guests or staff members, taking swift action towards resolution.
- Complete house keeping duties such as cleaning rooms and dining area
- Welcoming and checking in guest
Cashier
Crock A Doodle
Banff, AB
11.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supervise and assist with children's event
Education
Bachelor of Arts - Political Science
Saint Francis Xavier University
Antigonish, NS05.2024
Skills
- Strong Work Ethic
- Exceptional customer service and people skills
- Excellent problem solving Skills
- Able to understand and grasp new concepts quickly
Timeline
On-Site Services Specialist
Ricoh: The Banff Center
10.2019 - 09.2020
Volunteer Coach
Banff Community High School
09.2019 - 03.2020
Guest Services Staff Member
Shadow Lake Lodge
07.2019 - 10.2019
Cashier
Crock A Doodle
11.2016 - 09.2017
Server
The Maple Leaf
06.2016 - Current
Cashier and Banquet Server
Oh Bento
10.2012 - 08.2020
Bachelor of Arts - Political Science
Saint Francis Xavier University