Overview
Work History
Education
Skills
Awards
Multimedia Artist
Timeline
Generic

Hannah MacDonald

San Francisco,CA

Overview

6
6
years of professional experience

Work History

Server

Over the Moon Cookies and Creamery
05.2022 - 08.2023
  • Handling and preparing food, opening and closing the store, handling cash, customer service
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Student Phonathon Caller

McGill University
09.2022 - 01.2023
  • Increased donor contributions by effectively communicating the importance of fundraising campaigns to prospective donors.
  • Met and exceeded call quotas through consistent and efficient call handling during phonathon sessions.
  • Strengthened McGill's relationships with alumni and parents of students by providing updates on university achievements and maintaining a positive attitude.
  • Enhanced donor engagement by utilizing strong listening skills and addressing concerns or questions thoroughly.

Sales Associate and Key Holder

Brandy Melville
10.2017 - 11.2019
  • Sales Associate tasks: Cashier, maintaining the store, working fitting rooms
  • Key Holder tasks (promoted 2019): Managing and directing other employees, opening and Closing the store, conducting bank deposits, recording sales, restocking product, Visuals (managing and building displays and the organization of product)

Volunteer

Project Open Hand
02.2018 - 04.2018
  • Volunteered on Saturdays working as a personal shopper + helped restock food supply

Education

Bachelor of Arts - Art History And Anthropology

McGill University
Montreal, QC
05.2025

High School Diploma -

Lowell High School
06.2021

Skills

  • Academic Research
  • Customer service
  • Handling Cash
  • Strong Work Ethic
  • Positive Attitude
  • Organizational Skills
  • Effective Communication
  • Team Leadership

Awards

  • East Bay Photo Collective Online Exhibition, Featured photo and short narrative
  • Youth Art Exchange & Vision Zero Ad Campaign 2020, Artist. Through Youth Art Exchange, myself, and two other students were asked to help design images for a marketing campaign promoting traffic safety run by Vision Zero. I participated in online meetings & created artwork for the ads. Four of my original designs were featured on Muni buses and shelters across San Francisco.

Multimedia Artist

Self-taught artist working in photography, painting, and drawing 

Self-taught handpoke tattoo artist, creating and running my own business while building a portfolio


Timeline

Student Phonathon Caller

McGill University
09.2022 - 01.2023

Server

Over the Moon Cookies and Creamery
05.2022 - 08.2023

Volunteer

Project Open Hand
02.2018 - 04.2018

Sales Associate and Key Holder

Brandy Melville
10.2017 - 11.2019

Bachelor of Arts - Art History And Anthropology

McGill University

High School Diploma -

Lowell High School

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Hannah MacDonald