Hannah Lachapelle
Windsor
Summary
Knowledgeable and dedicated customer service professional with sufficient experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to success. Articulate, energetic and results-oriented.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Mancini's Italia Bakery
02.2018 - Current
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Handled equipment, chemicals and materials properly and with caution.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Secretary
Pinnacle Physiotherapy
06.2023 - 07.2023
- Addressed patient concerns.
- Booked appointments.
- Billed insurance companies.
- Built patient files.
- Answered and directed phone calls.
- Maintained company schedules.
Education
High School Diploma -
F.J. Brennan Catholic High School
Windsor, ON06.2019
Skills
- Friendly Nature
- Excellent Customer Service
- Multitasking skills
- Money handling abilities
- Professional telephone demeanor
- Organizational skills
- Key holder experience
- Stocking and replenishing
- Cleaning
- Order fulfillment
HOBBIES
Profound enjoyment found in reading and writing. Love for music and theatre. Enjoy painting, playing piano and ukulele.
Timeline
Secretary
Pinnacle Physiotherapy
06.2023 - 07.2023
Customer Service Representative
Mancini's Italia Bakery
02.2018 - Current
High School Diploma -
F.J. Brennan Catholic High School
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