Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic

Hannah Lachapelle

Windsor

Summary

Knowledgeable and dedicated customer service professional with sufficient experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to success. Articulate, energetic and results-oriented.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Mancini's Italia Bakery
02.2018 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Handled equipment, chemicals and materials properly and with caution.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Secretary

Pinnacle Physiotherapy
06.2023 - 07.2023
  • Addressed patient concerns.
  • Booked appointments.
  • Billed insurance companies.
  • Built patient files.
  • Answered and directed phone calls.
  • Maintained company schedules.


Education

High School Diploma -

F.J. Brennan Catholic High School
Windsor, ON
06.2019

Skills

  • Friendly Nature
  • Excellent Customer Service
  • Multitasking skills
  • Money handling abilities
  • Professional telephone demeanor
  • Organizational skills
  • Key holder experience
  • Stocking and replenishing
  • Cleaning
  • Order fulfillment

HOBBIES

Profound enjoyment found in reading and writing. Love for music and theatre. Enjoy painting, playing piano and ukulele.

Timeline

Secretary

Pinnacle Physiotherapy
06.2023 - 07.2023

Customer Service Representative

Mancini's Italia Bakery
02.2018 - Current

High School Diploma -

F.J. Brennan Catholic High School
Hannah Lachapelle