Hannah Kolenchery
Hampton, ON,ON
Overview
2
2
years of professional experience
Work History
Hostess
Montana's BBQ & Bar
06.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Delivered pick-up and curbside orders to guests.
Early Childhood Educator Assistant
Royal Bear Child Care
02.2024 - 06.2024
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Established strong relationships with the children and with the co workers around me.
- Assisted the lead teacher in developing and planning activities for the classroom.
- Supervised children during in-classroom activities and on playground.
Sales Associate
Garage Clothing Store
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cashier Team Lead
Pingles Family Fun Farm
09.2022 - 12.2024
- Performed store opening, and closing
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Bachelor in Child Health (Honours) -
Brock University
St. Catharines, ON04.2028
High School Diploma -
Monsignor Paul Dwyer Catholic High School
Oshawa, ON06.2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- First aid and CPR
- Age-appropriate activities
- Caring and empathetic demeanor
- Patience and empathy
- Problem-solving skills
Timeline
Hostess
Montana's BBQ & Bar
06.2024 - 09.2024
Early Childhood Educator Assistant
Royal Bear Child Care
02.2024 - 06.2024
Sales Associate
Garage Clothing Store
10.2023 - 01.2024
Cashier Team Lead
Pingles Family Fun Farm
09.2022 - 12.2024
Bachelor in Child Health (Honours) -
Brock University
High School Diploma -
Monsignor Paul Dwyer Catholic High School
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