Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Johnson

Lockport,IL

Summary

I am an enthusiastic and excited young professional eager to get back into the work force that seeks to maintain a rewarding and fulfilling full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

As an organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals, I am also detail-oriented team player. With strong organizational skills not only in the physical sense, but also in terms of time management. Handling multiple projects simultaneously with a high degree of accuracy would be no problem.

Overview

7
7
years of professional experience

Work History

Owner/Stylist/Salon Manager

Self Employed
12.2017 - 06.2022
  • Oversaw salon cleanliness, and sales.
  • Maintained client retention of over 300 recurring clients
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Promoted business through marketing initiatives and use of social media.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Prepared billings and estimates for customers.

Assistant Manager

Salon Aria
11.2015 - 11.2017
  • Oversaw business of over 50 clients per day
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Sales Associate

Savers Thrift Store
05.2015 - 08.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

No Degree - Cosmetology

Capri Beauty School
New Lenox, Il
12.2017

High School Diploma -

Lockport Township Highschool
Lockport, IL
06.2017

Skills

  • Problem-Solving Skills
  • Operational Efficiency
  • Customer Inquiries
  • Time Management
  • Communication Skills
  • Staff Collaboration
  • Promotional Event Coordination
  • Day-to-Day Operations
  • Conflict Mediation
  • Financial Management
  • Account Management
  • Special Assignments

Languages

English
Native or Bilingual

Timeline

Owner/Stylist/Salon Manager

Self Employed
12.2017 - 06.2022

Assistant Manager

Salon Aria
11.2015 - 11.2017

Sales Associate

Savers Thrift Store
05.2015 - 08.2016

No Degree - Cosmetology

Capri Beauty School

High School Diploma -

Lockport Township Highschool
Hannah Johnson