Hannah Heller
Victoria
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a welcoming cafe environment. Fast learner and adapter to new circumstances paired with excellent customer service skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Purely Optometry
04.2024 - Current
- Answering phone calls and scheduling appointments, maintaining patient records, ensuring efficient patient flow
Server/Hostess Service
19 Bistro at Fitzpatrick
04.2022 - 09.2023
- Serving tables, weddings and banquets
- Resolved guest and employee complaints to maintain complete customer satisfaction
- Bussed and reset tables to keep dining room and work areas clean
Barista/Cashier
Paynters Fruit Market
07.2019 - 08.2023
- Created wide variety of hot and cold drinks in average shifts with a consistent positive attitude
- Supervised and coordinated daily operations while training team members
- Completed successful daily cash audits to balance drawers at end of shifts
Server/Bartender
Tapas on Oak
09.2022 - 04.2023
- Serving tables
- Crafted a wide variety of cocktails and beverages
- Polishing glassware and cleaning
Photo Lab Technician
London Drugs
05.2018 - 08.2021
- Printing and editing photos and merchandise, printer maintenance, customer service, cleaning
Deli Clerk
Superstore
07.2017 - 07.2018
- Prepared salads, soups and sandwiches for customers.
- Prevented food spoilage by monitoring dates and rotating stock
Cashier
Dairy Queen
06.2016 - 01.2018
- Food preparation, serving customers, cleaning
Education
Bachelor of Biology -
University of Victoria
Victoria, BCCertification
Standard First Aid with CPR C/AED, 03/02/24
Volunteer Experience
Patient assistance, Island Health, Victoria, 01/01/24 - present
Timeline
Medical Office Assistant
Purely Optometry
04.2024 - Current
Server/Bartender
Tapas on Oak
09.2022 - 04.2023
Server/Hostess Service
19 Bistro at Fitzpatrick
04.2022 - 09.2023
Barista/Cashier
Paynters Fruit Market
07.2019 - 08.2023
Photo Lab Technician
London Drugs
05.2018 - 08.2021
Deli Clerk
Superstore
07.2017 - 07.2018
Cashier
Dairy Queen
06.2016 - 01.2018
Bachelor of Biology -
University of Victoria
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