Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Hardwick

Visalia

Summary

Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.

Overview

6
6
years of professional experience

Work History

Service Crew Member

Taco Bell
01.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.

Shift Manager

McDonald's
04.2020 - 01.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Crew Member

Rally's Checkers
04.2019 - 11.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Associate of Science - Human Services

College of The Sequoias
Visalia, CA
05-2027

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Food safety knowledge
  • Cash handling
  • Hospitality service expertise

Timeline

Service Crew Member

Taco Bell
01.2024 - Current

Shift Manager

McDonald's
04.2020 - 01.2023

Crew Member

Rally's Checkers
04.2019 - 11.2019

Associate of Science - Human Services

College of The Sequoias
Hannah Hardwick