Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Hannah Gillis

Hamilton,Canada

Summary

Enthusiastic worker eager in contributing to business success. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency. Forward-thinking training leader with solid background developing and enhancing programs. Meet employer and employee needs with targeted approaches. Stay on top of industry demands by monitoring trends and consulting with employers.

Overview

8
8
years of professional experience

Work History

Server

Shoeless Joe's
Burlington, ON
02.2023 - 03.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Crew Member / Crew Trainer

McDonald's
Hamilton, ON
03.2016 - 06.2018
  • Drove team success by completing assigned task quickly and accurately
  • Upheld high standards of productivity and quality in all areas of operations
  • Observed safety precautions and practices when using heavy machinery and equipment
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.

Voluntary Worker

Good Shepherd Martha House
Hamilton, Ontario
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement
  • Enforced rules to teach manners and maintain safe environment
  • Maintained organized and clean classroom and work areas
  • Increased community awareness of available services through networking and outreach.

Education

Bachelor of Science - Midwifery

Ryerson
04-2025

Bachelor of Science- Honours Life Sciences -

McMaster University
04.2024

Skills

  • Supply Restocking
  • Guest Engagement
  • Safe Food Handling
  • POS operation
  • Effective customer upselling
  • Positive and professional

Volunteer Experience

Voluntary Worker, Good Shepherd Martha House, Hamilton, Ontario, Canada, 03/2016, 06/2018, Observed and monitored play to identify developmental strengths and target areas for enrichment activities., Organized and planned age-appropriate lessons involving reading, crafts, music and movement., Enforced rules to teach manners and maintain safe environment., Maintained organized and clean classroom and work areas., Increased community awareness of available services through networking and outreach.

Timeline

Server

Shoeless Joe's
02.2023 - 03.2024

Crew Member / Crew Trainer

McDonald's
03.2016 - 06.2018

Voluntary Worker

Good Shepherd Martha House

Bachelor of Science - Midwifery

Ryerson

Bachelor of Science- Honours Life Sciences -

McMaster University
Hannah Gillis