Hannah Gale
Grande Prairie,AB
Summary
Dynamic professional with a proven track record in shipping/receiving and customer service excellence at Top Gear Cycles. Skilled in inspection and quality control, coupled with exceptional teamwork and communication abilities. Demonstrated success in enhancing operational efficiency and customer satisfaction, fostering repeat business through relationship-building.
Overview
4
4
years of professional experience
Work History
Receiver/Shipper
Top Gear Cycles
06.2023 - Current
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept work areas clean, safe, and organized.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Scheduled pickups and deliveries to maintain smooth operations.
Sales Associate
Old Navy
10.2022 - 06.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Chalet Foods
06.2020 - 08.2022
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Skills
- Shipping and receiving
- Customer Service
- Attention to Detail
- Inspection and Quality Control
- Teamwork and Cooperation
- Effective Communication
- Sales experience
- Product Inspection
- Self-Motivated and Independent
Languages
English
Full Professional
Additional Information
Apprenticed Parts Technician
Timeline
Receiver/Shipper
Top Gear Cycles
06.2023 - Current
Sales Associate
Old Navy
10.2022 - 06.2023
Cashier
Chalet Foods
06.2020 - 08.2022