HANNAH FRIEDLANDER
North Vancouver
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hollyburn Country Club
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
SALES ASSOCIATE
Jodys Maison
09.2019 - Current
- Welcomed guests and offered assistance to handle diverse needs
- Resolved customer issues quickly to capture the customer's loyalty and close the sale
- Engaged customers and built connections to encourage ongoing visits
- Consistently organized and restocked display racks to keep the store ready for customer needs
- Unloaded, unboxed and presented merchandise to set up attractive displays
- Recommended products based on customers needs and interests.
SERVER & HOSTESS
Jody's Fine Foods
08.2019 - 12.2021
- Transported food products, cleaned tables and counters and stocked dining room supplies
- Upheld high sanitation and safety standards while delivering and serving food
- Handled multiple tables at once with high service quality
- Greeted all guests with a smile and friendly greeting
- Organized tables and seating arrangements, and set up rental equipment.
Education
Sentinel Secondary
West Vancouver, British Columbia06.2025
Vancouver Talmud Torah
Vancouver, British Columbia06.2020
Skills
- Problem-Solving
- Store Opening and Closing
- Display Setup
- Excellent Verbal and Written Communication
- Courteous and Efficient Customer Service
- Flexible Schedule
- Team player and Critical Thinker
- Able to Multitask
- Fast learner
- Payment Processing Experience
- Customer Service
Languages
Hebrew
Native or Bilingual
French
Limited Working
Farsi
Limited Working
Timeline
Sales Associate
Hollyburn Country Club
08.2022 - Current
SALES ASSOCIATE
Jodys Maison
09.2019 - Current
SERVER & HOSTESS
Jody's Fine Foods
08.2019 - 12.2021
Sentinel Secondary
Vancouver Talmud Torah
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