Hannah Franco
Anaheim,CA
Summary
Dynamic and results-driven professional with a proven track record at In N Out, enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in cash handling and inventory management, fostering strong relationships and engage customers to meet their needs, ensuring a clean and inviting environment while training new staff in safety protocols.
Overview
4
4
years of professional experience
Work History
Associate
In N Out
04.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new employees in proper cooking techniques, equipment usage, and kitchen safety protocols.
- Read order tickets upon arrival, placed onto ticket and tracked cooking times on orders.
- Trained new employees on proper food handling procedures, safety protocols, and mass production cooking techniques.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
California High School
Whittier, CA01-2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Cash handling
- Customer engagement
- Problem-solving
- Multitasking and organization
- Friendly and helpful
- Honest and dependable
- Creative thinking
- Organization
Timeline
Associate
In N Out
04.2021 - Current
High School Diploma -
California High School
Similar Profiles
Serenity NunleySerenity Nunley
Associate at In N OutAssociate at In N Out
Eliazar OchoaEliazar Ochoa
Cook at In N OutCook at In N Out
Mike AyalaMike Ayala
Associate at In N OutAssociate at In N Out
Mike HoangMike Hoang
Apprentice Plumber at Savant PlumbingApprentice Plumber at Savant Plumbing
Ricardo PinedaRicardo Pineda
Process Assistant/Delivery Driver Trainer at Amazon LogisticsProcess Assistant/Delivery Driver Trainer at Amazon Logistics