Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Ferguson

Cobourg,ON

Summary

Detail oriented, organized and highly motivated administrative professional, with polished communication and leadership skills. Possessing strong analytical and problem-solving skills, with the ability to make well thought out decisions. Actively seeking a full-time position as a professional admin assistant.

Overview

3
3
years of professional experience

Work History

Recruitment Specialist

IS2 Workforce Solutions
03.2023 - Current
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • On-boarding all new employees, sending and collecting paperwork, training certificates and more.
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Preparing job offers and employee contracts that are compliant with the Employment Standards Act.
  • Tracking employee attendance and vacation time
  • Office administration duties such as filing, scheduling interviews/meetings, answering phones, emails and collecting employee information.
  • Terminated employees when necessary.

Administrative Assistant

Form Solutions
03.2023 - Current
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained databases to track and record customer data.
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Completed physical inventory counts each month.

Front Desk Receptionist

Best Western Hotel
06.2020 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Collected room deposits, fees, and payments.

Education

Diploma - Accounting

St. Lawrence College
Kingston, ON
04.2019

Skills

  • Office Administration
  • Data Entry
  • Clerical Support
  • Scheduling
  • Tech-Savvy
  • Billing and Invoicing
  • Recruiting
  • Inventory Control
  • Customer Service
  • Vendor Relationship Management
  • File Management

Languages

English

Timeline

Recruitment Specialist

IS2 Workforce Solutions
03.2023 - Current

Administrative Assistant

Form Solutions
03.2023 - Current

Front Desk Receptionist

Best Western Hotel
06.2020 - 03.2023

Diploma - Accounting

St. Lawrence College
Hannah Ferguson