Invested candidate who is dedicated to forming trusting relationships and advocating for best interests of clients. Respectful and compassionate professional offering background by providing guidance for clients in the community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Work Intern
Children, Seniors And Social Development
01.2024 - Current
Improved client outcomes by developing and implementing individualized service plans.
Assisted clients in navigating community resources for optimal support and services.
Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
Educated clients on their rights and responsibilities within various social service systems, empowering them to make informed decisions.
Interviewed clients to assess needs and determine most suitable needs and services.
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Collaborated with other professionals to plan and coordinate care for clients.
Assisted clients in developing and setting realistic goals to promote positive change.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Transition House Counsellor
Iris Kirby House
04.2023 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend and holiday shifts.
Provided advocacy assistance, safety planning, information and referral to shelter residents
Assisted families with obtaining needed services, including counselling, mental health services, and funding services
Provided domestic violence education, emotional support and referrals to community resources
Social Work Intern
Eastern Health - The Grace Centre
09.2022 - 12.2022
Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
Interviewed clients to assess needs and determine most suitable needs and services.
Facilitated group therapy sessions to help clients develop coping skills and improve communication.
Facilitated psychoeducational classes to help clients develop life skills.
Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
Provided crisis intervention services to ensure the safety of clients experiencing mental health or substance use emergencies.
Summer Day Camp Counselor
The Splash Centre
06.2022 - 08.2022
Enhanced camper experience by developing and implementing fun, educational activities and games.
Increased camper safety by enforcing strict adherence to camp rules and maintaining a watchful eye on all activities.
Promoted team-building and cooperation among campers through engaging group projects and challenges.
Fostered a positive camp environment by cultivating strong relationships with campers, parents, and fellow staff members.
Provided support to campers with special needs or accommodations, allowing for an inclusive atmosphere at all times.
Managed conflicts between campers effectively, promoting resolution through healthy communication strategies.
Encouraged personal growth in each camper by providing constructive feedback and celebrating individual achievements throughout the summer season.
Cultivated trust among parents by providing regular updates about their child''s progress through verbal reports or written notes.
Worked with children of varying age, interest, skill, and developmental levels.
Supported children by actively listening and offering encouragement.
Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Cashier
Rossy
11.2020 - 04.2023
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Volunteens Program Volunteer Position
The Splash Centre
08.2020 - 08.2021
Enhanced program engagement by developing and implementing interactive activities for participants.
Increased community awareness of the organization''s mission through targeted outreach initiatives.
Managed social media accounts to increase visibility of organization's programs and volunteer opportunities.
Served as an ambassador for the organization at community events, networking with potential partners and supporters.
Identified gaps in services offered by conducting thorough research on similar organizations' offerings.
Used strong interpersonal communication skills to convey information to others.
Represented organization positively and professionally while providing community with much-needed services.
Tutored at various competency levels to help people with reading, math and writing skills.
Developed strong communication skills through regular interaction with diverse groups of individuals during programs.
Habitat for Humanity Volunteer
Habitat For Humanity
11.2019 - 03.2020
Assisted in fundraising efforts, raising vital funds for Habitat for Humanity initiatives.
Used strong interpersonal communication skills to convey information to others.
Increased awareness about Habitat for Humanity's mission through community outreach events.
Assisted with special events and programs.
Helped clients navigate social services system and access needed resources.
Foodbank Volunteer
Saint Vincent De Paul Carbonear
06.2019 - 08.2019
Enhanced community food security by efficiently sorting and distributing donated items.
Collaborated with team members to ensure timely distribution of food to clients in need.
Provided compassionate customer service, assisting clients in selecting groceries based on individual needs and dietary restrictions.
Assisted with fundraising efforts to secure vital financial support for the organization's mission.
Organized, sorted and stored donations in orderly systems to minimize waste.
Promoted food bank services within community groups to increase awareness and use.
Resource Centre Volunteer
Trinity Conception Family Resource Centre
01.2019 - 04.2019
Collaborated with multidisciplinary teams to ensure comprehensive support for each family.
Connected families with community resources, strengthening their support networks and access to essential services.
Facilitated parent education workshops, empowering participants with knowledge and skills to improve family dynamics.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Enhanced family support by assessing needs and providing appropriate resources.
Education
Bachelor of Social Work -
Memorial University of Newfoundland
St John’s, NL
04.2024
Transfer Program
College of The North Atlantic
Carbonear, NL
04.2019
Skills
Crisis Intervention
Crisis Response
Client Advocacy
Professional ethics
Problem-solving
Empathy development
Goal setting
Public speaking
Trauma-informed care
Active listening
Organizational skills
Critical thinking
Report Preparation
Group facilitation
Trauma Informed Care Framework
Case Documentation
Certification
ISM Training, Children, Seniors and Social Development - 2024
ASIST Training, LivingWorks - 2023
Applying Trauma-Informed Approaches At Work and Beyond, Status of Women's Council - 2023
Diversity Training, Diversity ED Canada - 2023
Timeline
Social Work Intern
Children, Seniors And Social Development
01.2024 - Current
Transition House Counsellor
Iris Kirby House
04.2023 - Current
Social Work Intern
Eastern Health - The Grace Centre
09.2022 - 12.2022
Summer Day Camp Counselor
The Splash Centre
06.2022 - 08.2022
Cashier
Rossy
11.2020 - 04.2023
Volunteens Program Volunteer Position
The Splash Centre
08.2020 - 08.2021
Habitat for Humanity Volunteer
Habitat For Humanity
11.2019 - 03.2020
Foodbank Volunteer
Saint Vincent De Paul Carbonear
06.2019 - 08.2019
Resource Centre Volunteer
Trinity Conception Family Resource Centre
01.2019 - 04.2019
Bachelor of Social Work -
Memorial University of Newfoundland
Transfer Program
College of The North Atlantic
ISM Training, Children, Seniors and Social Development - 2024
ASIST Training, LivingWorks - 2023
Applying Trauma-Informed Approaches At Work and Beyond, Status of Women's Council - 2023
Diversity Training, Diversity ED Canada - 2023
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