Hannah Diaz
South El Monte
Summary
Reliable and outgoing team member with experience supporting daily operations across creative, agricultural, and customer-facing environments. Skilled in assisting management with scheduling, coordination, and sales while providing excellent service to diverse audiences. Adaptable to fast-paced environments, from events and productions to fieldwork and administrative support.
Overview
5
5
years of professional experience
Work History
Membership and Visitor Services Representative
The Huntington Library, Art Museum and Botanical Gardens
03.2022 - Current
- Greet and check in a high volume of guests while ensuring a positive first impression
- Assist guests and members by answering questions, providing clear directions, and sharing information about exhibits, events, and membership opportunities
- Supported museum operations through distribution of educational materials, helping guests plan their visit, and ensuring safety guidelines are being followed
- Assist supervisors with special projects and assignments
- Supported supervisors and managers in the training of new staff members
Creative Production Assistant
BNF Entertainment
03.2021 - Current
- Assisted management by assisting with scheduling, coordinating staff assignments, and guiding team members during events and productions
- Assisted with photography and videography at performances and promotional events
- Provided backstage support to band members, ensuring smooth setup and addressing on-site needs during events
- Collaborated with diverse clients to design and create custom clothing and set pieces aligned with specific themes and artistic concepts
Field Crew Worker
Mamabotanica Blooms
05.2023 - 05.2024
- Performed general grounds maintenance and cleanup to maintain an orderly, well-kept property
- Assisted management with the sale of flower bouquets and related products
- Assisted with the labeling and organization of flower, fruit, and vegetable beds
- Propagated, pruned, and cared for a variety of plant species while following proper cleanliness standards
Education
Associate of Science - Natural Sciences
Pasadena City College
Pasadena, California, CA05-2024
Skills
- Visitor engagement
- Ticketing systems
- Sales and promotion
- Strong interpersonal skills
- Wayfinding assistance
- Customer service
- Problem-solving skills
- Excellent communication
Timeline
Field Crew Worker
Mamabotanica Blooms
05.2023 - 05.2024
Membership and Visitor Services Representative
The Huntington Library, Art Museum and Botanical Gardens
03.2022 - Current
Creative Production Assistant
BNF Entertainment
03.2021 - Current
Associate of Science - Natural Sciences
Pasadena City College