Hannah Cassidy
Calgary,Canada
Summary
Ambitious and recently graduated from the Dental Assisting program at Columbia College. Excited to begin a career in the Dental field. Primary objective is to secure a long-term position with a dental clinic that offers opportunities for training, growth, and skill enhancement within the profession of dental assisting. Possess a strong passion for this field and eager to contribute knowledge and dedication to delivering exceptional patient care. Committed to assisting the dental team in providing top-notch services.
Overview
4
4
years of professional experience
Work History
Sales Lead Keyholder
Groupe Dynamite
01.2023 - 10.2024
- Cultivated strong customer relationships, driving sales through personalized service and product recommendations
- Assisted in the store's visual merchandising, ensuring an appealing and organized shopping environment
- Supported the receiving and processing of stock
- Collaborated with team members to share effective sales techniques, maximizing individual and team sales performance
- Opened and closed the store
- Efficiently packaged online orders and prepared mobile pickup orders for timely customer pickup
- Delivered exceptional product knowledge and personalized service to drive merchandise sales and enhance customer satisfaction
- Partnered with upper management to improve operational processes and contribute innovative ideas for store improvement
- Led the sales floor by organizing employees into designated zones to optimize customer service and sales efficiency
- Fostered effective communication among peers to ensure a collaborative and high-performing sales environment
Keyholder
Bouclair Home
03.2021 - 01.2023
- Managed store opening procedures including daily paperwork, cash handling, staff scheduling, and ensuring readiness for customer service
- Executed store closing tasks such as cash reconciliation, paperwork completion, and maintaining cleanliness for the following day
- Helped customers choose furniture and home decor pieces to elevate their spaces
- Assisted in the visual display of products
Owner
Cassidy Jewelry
01.2021 - 02.2023
- Entrepreneurially operated business established via Instagram in 2021
- Spearheaded all aspects of the business, encompassing product planning, creation, promotion, sales, and order fulfillment
- Cultivated a loyal customer base through effective advertising and exceptional service, resulting in successful product distribution and customer satisfaction
- Created necklaces, bracelets and rings by hand
- Packaged and shipped customers orders
Education
Certificate - Dental Assisting Professional Program
Columbia College
Calgary, AB11-2024
Orthodontic Module
Columbia College
01-2025
High School Diploma -
Central Memorial High School
Calgary AB06-2022
Skills
- Enthusiastic
- Team player
- Compassionate & attentive
- Customer Service
- Fast and dedicated learner
- Friendly, positive attitude
- Verbal communication
Timeline
Sales Lead Keyholder
Groupe Dynamite
01.2023 - 10.2024
Keyholder
Bouclair Home
03.2021 - 01.2023
Owner
Cassidy Jewelry
01.2021 - 02.2023
Certificate - Dental Assisting Professional Program
Columbia College
Orthodontic Module
Columbia College
High School Diploma -
Central Memorial High School
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