Hannah Buik
Fontmell Magna
Summary
I am a friendly, patient and motivated person. During the past 6 years that I have been working, I have developed a wide variety of different skills and experiences, mainly focussing on customer satisfaction. I am a fast learner and always up for trying new things that challenge me.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Housekeeper / Houseperson
The Sutton Place Hotel
Revelstoke
10.2025 - 04.2026
- Cleaned and sanitized guest rooms to maintain high standards of cleanliness.
- Restocked cleaning supplies and amenities for guest convenience and satisfaction.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Performed deep cleaning tasks as scheduled or required.
- Collaborated with team members to meet daily cleaning schedules.
- Ensured adherence to health and safety regulations during cleaning tasks.
Waitress / Bartender
The Cowshed Dorset
Lytchett Minster
05.2022 - 10.2025
- Follow health and hygiene standards when handling food and drinks.
- Serve meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintain an excellent level of service in a busy and demanding bistro cafe environment.
- Warmly greet guests upon arrival to create a welcoming atmosphere.
- Perform bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Listen to guest complaints and work with kitchen staff or management to promptly resolve issues.
- Create a range of alcoholic mixed drinks and cocktails for guests.
- Cook food using grills, griddles and deep-fat fryers.
- Communicate clearly with a team of baristas, management and other front-of-house staff to minimise mistakes.
- Prepare fresh, enjoyable breakfasts, lunches and afternoon teas.
- Managed inventory levels and organized stock for easy access.
Receptionist
Purbeck Podiatry
Lytchett Minster
09.2020 - 10.2025
- Greet incoming customers professionally and provide friendly, knowledgeable assistance.
- Answer and help resolve enquiries from clients and the general public.
- Advising clients on the profession of podiatry.
- Communicate with people emphasising skills of compassion and empathy.
- Rescheduling and accommodating clients based on their personal needs.
- Facilitating stock control and upkeep of a clinical environment.
- Training in sterilisation of medical equipment.
- Heightened awareness of GDPR and patient confidentiality.
Gymnastics and Trampoline Coach
Renascence Gymnastics Club
Corfe Mullen
08.2019 - 05.2022
- Delivered lessons with enthusiasm and positivity to inspire students to consistently achieve personal goals.
- Maintained safe training environments for minimized risk of injury.
- Led thorough warm-ups ahead of practice sessions and competitions.
- Coached young individuals to refine specific techniques and enhance confidence.
- Promoted the safety and welfare of young children by following safeguarding principles.
- Taught gymnastics skills to children of varied ages, abilities and experience levels.
Education
A-Levels - Photography, Film Studies and Criminology
Brockenhurst College
Brockenhurst, HAM 09.2022 - 06.2024
GCSEs - Biology, Chemistry, Maths, Physics, Geography, Textiles, English Language and Literature, PE
Parkstone Grammar School
Poole, Dorset 09.2017 - 06.2022
Skills
- Customer Service and Hospitality expertise
- Opening and closing procedures
- Multidisciplinary teamwork
- Inventory control
- Reception work in a professional environment
- Adaptability
- Food preparation and safety
- Conflict Resolution
- Chemical safety and Cleaning Procedures
Personal Information
Nationality: English
References
References available upon request.
Timeline
Housekeeper / Houseperson
The Sutton Place Hotel
10.2025 - 04.2026
A-Levels - Photography, Film Studies and Criminology
Brockenhurst College
09.2022 - 06.2024
Waitress / Bartender
The Cowshed Dorset
05.2022 - 10.2025
Receptionist
Purbeck Podiatry
09.2020 - 10.2025
Gymnastics and Trampoline Coach
Renascence Gymnastics Club
08.2019 - 05.2022
GCSEs - Biology, Chemistry, Maths, Physics, Geography, Textiles, English Language and Literature, PE
Parkstone Grammar School
09.2017 - 06.2022