Hannah Bui
Vaughan,ON
Summary
Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.
Overview
3
3
years of professional experience
Work History
Import Specialist
CTG Brands
07.2022 - Current
- Utilized import processes for over 1500+ all kind ( FCL-LCL -Consolidation and samples) shipments per year by implementing effective tracking and documentation systems
- Reduced shipment delays with thorough pre-shipment inspections and coordination with shipping companies.
- Maintained up-to-date knowledge of trade laws, applying changes as needed to keep operations compliant with current requirements.
- Reviewed invoices from suppliers and carriers for accuracy before processing payment transactions, avoiding potential financial discrepancies in accounting records.
- Collaborated with procurement,warehouse and sales teams to ensure timely delivery of products, resulting in increased customer satisfaction.
- Analyzed performance metrics to identify opportunities for process improvements and cost reductions.
Shipment- Customer Care Specialist
Universal Logistics Inc
01.2022 - 06.2022
- Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Prepared and reviewed accurate shipping documents for 100+ shipments per month such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes
- Negotiated favorable rates with carriers to ensure competitive pricing for clients while maintaining company profit margins.
- Evaluated carrier performance regularly to maintain high-quality service standards while identifying areas for improvement or potential cost savings initiatives.
- Implemented strategies to minimize transit time while considering cost-effectiveness for both customers budgetary constraints and company revenue goals.
Operations (Internship)
Matrix Logistics Services - DHL Supply Chain
01.2021 - 04.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Managed team of 30 warehouse members , ensuring proper safety protocols and procedures were followed at all times.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Managed day-to-day operations of warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
Education
Supply Chain and Operation Management -
George Brown College
Certified Lean Six Sigma Green Belt Professional -
Six Sigma Global Institute
Online certification about Supply Chain Finance -
New York Institute of Finance
Skills
- Shipping coordination
- Cost Analysis
- Freight Forwarding
- Transportation Planning
- Vendor Relations
- Incoterms and Tariff Knowledge
- Team building
- Multitasking Abilities
- Customer Support
- Organizational Skills
- Attention to Detail
- Continuous Improvement
Timeline
Import Specialist
CTG Brands
07.2022 - Current
Shipment- Customer Care Specialist
Universal Logistics Inc
01.2022 - 06.2022
Operations (Internship)
Matrix Logistics Services - DHL Supply Chain
01.2021 - 04.2021
Supply Chain and Operation Management -
George Brown College
Certified Lean Six Sigma Green Belt Professional -
Six Sigma Global Institute
Online certification about Supply Chain Finance -
New York Institute of Finance
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