Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Brohman

Summary

I am a hardworking and motivated Canadian who is looking to broaden my knowledge in the UK in order to enhance my experience in the hospitality industry, as it is a deep passion of mine. With my current experience and education, I plan to use my passion for hospitality to create an excellent experience for guests, whenever I can.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/Server

Finn's Seafood Restaurant
07.2020 - Current
  • Moved up from support to bartender and server, providing quality service, working for a top 3 restaurant in Victoria
  • Gained menu knowledge and excellent guest service while working in a fast-paced restaurant in the heart of the city
  • Bussing, hosting, door lead, serving and bartending in a 380 seat restaurant

Server/Support

Marriott Hotel
12.2021 - 07.2022
  • Worked at Marriott alongside Finn's
  • Provided guests with excellent guest service during breakfast, punctual for 5:30am shift
  • Followed corporate guidelines while working for Marriott

Au Pair

Private Home
01.2019 - 12.2020
  • Provided assistance for an Italian family with two children; aged 4 + 6
  • Helped with homework, housework, preparing lunches, pickups from school, extracurricular activities, cooking dinner, teaching English
  • Immersed myself in Italian culture, through taking Italian language classes and travel

Produce Clerk

Thrifty Foods
11.2014 - 12.2019
  • Pleasantly greeted customers and provided prompt and courteous service, while maintaining cleanliness and communication within my team
  • Received a "Smile Pin" from a customer who showed appreciation for my customer service; “Excellent service. Went above and beyond, with a great attitude and a smile too. Thanks again to Hannah.”

Education

Hospitality Management Diploma - Hospitality And Tourism Management

Camosun College
Victoria

Skills

  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Dining Customer Service
  • POS Software
  • Guest Satisfaction

Certification

  • Peer Counseling credit course that touched on numerous topics regarding mental health to learn how to support + understand peers and others around me
  • Serving It Right June 2020

Timeline

Server/Support

Marriott Hotel
12.2021 - 07.2022

Bartender/Server

Finn's Seafood Restaurant
07.2020 - Current

Au Pair

Private Home
01.2019 - 12.2020

Produce Clerk

Thrifty Foods
11.2014 - 12.2019

Hospitality Management Diploma - Hospitality And Tourism Management

Camosun College

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Hannah Brohman