Hannah Breiland
Thunder Bay
Summary
Dedicated and detail-oriented professional with a strong background in customer service and effective communication. Known for my ability to stay organized, manage multiple tasks efficiently, and create positive, supportive environments. Eager to bring my adaptability, strong work ethic, and commitment to excellence to a new role where I can contribute to a team and further develop my skills.
Overview
6
6
years of professional experience
Work History
Hairstylist
Serenity Salon and Wellness
04.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Pizza Maker
Little Caesars Pizza
08.2021 - 11.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Cashier
Home Hardware Building Centre
07.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Guest Experience Leader
McDonald's
09.2018 - 03.2019
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
Education
Bachelor Of Science In Nursing - Nursing
Confederation College
Thunder Bay, ONHairstyling -
Nuwave School of Hair Design
Thunder Bay, ON09.2022
Hammarskjold High School
Thunder Bay, ON06.2020
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Schedule management
- Strong organization
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Hairstylist
Serenity Salon and Wellness
04.2022 - Current
Pizza Maker
Little Caesars Pizza
08.2021 - 11.2021
Cashier
Home Hardware Building Centre
07.2019 - 03.2021
Guest Experience Leader
McDonald's
09.2018 - 03.2019
Bachelor Of Science In Nursing - Nursing
Confederation College
Hairstyling -
Nuwave School of Hair Design
Hammarskjold High School
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