HANNAH BERNARDS
Arvin
Summary
Dynamic leader dedicated to enhancing operational processes and customer relations in high-volume environments. Skilled in training team members, resolving customer issues, and maintaining organized operations, contributing to improved customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Restaurant Management
Caveman Cavey's Pizza
Frazier Park
05.2022 - Current
- Led daily operations in a fast-paced, customer-facing environment to enhance service delivery.
- Trained team members during shifts, improving service quality and operational efficiency.
- Resolved customer concerns promptly and professionally, maintaining high satisfaction levels.
- Managed opening and closing procedures, including cash handling, to secure transactions.
- Maintained cleanliness and safety standards to promote a safe dining experience.
- Facilitated staff-management communication, improving workflow and team collaboration.
Landlord Personal Assistant
Family-Owned Condominium (2 units)
Hermosa Beach
08.2019 - 08.2023
- Coordinated tenant screenings, rental applications, and resident communication to streamline processes.
- Facilitated effective communication between landlord and tenant to resolve concerns and fulfill requests.
- Supported move-ins, turnovers, and unit readiness.
- Assisted with conducting property inspections and managing daily business operations.
- Organized invoices, receipts, and expense records to enhance operational efficiency.
Education
Associate of Science - Entrepreneurship
College of The Canyons
Santa Clarita, CA08-2025
High School Diploma -
Frazier Mountain High School
Frazier Park, CA01-2023
Skills
Awards
Shelly Mason Scholarship Recipient
Accomplishments
- Valedictorian
Timeline
Restaurant Management
Caveman Cavey's Pizza
05.2022 - Current
Landlord Personal Assistant
Family-Owned Condominium (2 units)
08.2019 - 08.2023
Associate of Science - Entrepreneurship
College of The Canyons
High School Diploma -
Frazier Mountain High School