Hannah Beckett

· Uphold safety, inspections, maintenance, and risk management standards

· Stay informed about liability issues and ensure team compliance

· Adhere to regulatory compliance requirements and permits for the attractions

· Maintain accurate records of issues, conflicts, and incidents

· Foster strong team dynamics with regular training and performance evaluations

·Oversee full cycle recruitment for element related positions

· Ensured safety standards and maintenance protocols were upheld within the park, conducted regular inspections, exception report audits, and oversaw all maintenance

· Provided direct leadership to both the technical and element teams at the zipline. Conducted training, coaching, and development programs for risk-management positions.

· Managed scheduling for specific staff departments related to park elements, ensuring smooth operations and adherence to organizational requirements

· Coordinating Zipline Guide staff to effectively operate the park on a daily basis

· Overseeing the Guide team throughout their day, ensuring that all daily gear inspections, course opening inspections are complete thoroughly, clearly and concisely

· Ensuring that all guests enjoy safe, positive, enriching experiences

· Ensuring the security rules are being followed by the guests, and team members, throughout the entire activity

· Perform various tasks in the food service industry including seating guests, clearing and setting tables, serving room service, maintaining a buffet, banquet serving and setup.

· Act as an ambassador to the hotel and city, feilding guest questions regarding the property, local culture and attractions

· Communicate clearly and effectively in all interactions with guests and coworkers