Summary
Overview
Work History
Education
Skills
Certification
Timeavailability
Timeline
Generic

HANNAH BARTHOLOMEW JAMES

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier, Cook

Dairy Queen
04.2024 - Current
  • Operate the cash register, handle payments (cash, credit/debit cards), and provide correct change.
  • Have a good understanding of the menu, including special offers and promotions, to answer customer inquiries and upsell products.
  • Prepare and cook menu items according to Dairy Queen standards and recipes, ensuring high-quality food is served.
  • Ability to work efficiently in a fast-paced environment.


Front Desk Assistant

Ginger Hotel
03.2021 - 09.2023
  • Answered customer telephone calls promptly and appropriately handled needs
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Receptionist

The Senate Hotel
07.2018 - 07.2020
  • Managed incoming calls and inquiries, directing them to the appropriate departments or staff members
  • Addressed guest concerns and requests promptly and courteously, striving to exceed expectations
  • Coordinated with housekeeping and maintenance teams to ensure rooms were prepared and maintained to high standards for guest satisfaction.

Education

Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology (SAIT)
08.2025

Master Of Travel and Tourism Management -

MG University
03.2018

Bachelor Of Arts - Psychology, Sociology And Literature

Bangalore University
03.2016

Skills

  • Excellent Communication
  • Problem-solving skills
  • Time Management
  • Hospitality services
  • Multitasking and Organization
  • Customer Service

Certification

  • Pro Serve -for working at Liquor stores and bars.
  • ReelFacts- for working at Casinos.
  • Alberta Food Sanitation and Hygiene certification
  • WHMIS Certificate

Timeavailability

14:00-00:00, 15:00-00:00, 14:00-00:00, 15:00-00:00, 14:00-00:00, Full Time, Full Time

Timeline

Cashier, Cook

Dairy Queen
04.2024 - Current

Front Desk Assistant

Ginger Hotel
03.2021 - 09.2023

Receptionist

The Senate Hotel
07.2018 - 07.2020

Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology (SAIT)

Master Of Travel and Tourism Management -

MG University

Bachelor Of Arts - Psychology, Sociology And Literature

Bangalore University

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HANNAH BARTHOLOMEW JAMES