Hannah Banks
Tehachapi
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
27
27
years of professional experience
Work History
Burst Tutor
Tehachapi Unified School District
09.2024 - Current
- Developed personalized lesson plans to address diverse student learning needs.
- Facilitated engaging instructional sessions to enhance student comprehension and retention.
- Implemented assessment tools to monitor student progress and adapt teaching strategies.
- Collaborated with educators to align tutoring practices with curriculum standards and goals.
Hairstylist
Self Employed
06.2014 - 08.2024
- Delivered personalized hairstyling services, enhancing client satisfaction through tailored consultations.
- Managed appointment scheduling and client communications to optimize service flow and efficiency.
- Developed strong client relationships, resulting in high repeat business and referrals through exceptional service.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
Shift Supervisor
Red Robin
03.2010 - 06.2014
- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored team members on menu knowledge and service protocols.
- Implemented efficient workflows to optimize restaurant productivity during peak hours.
- Enforced health and safety standards, ensuring compliance with regulations and best practices.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
Bartender & Assistant Manager
Joes Crab Shack
06.2006 - 03.2010
- Prepared and served a diverse range of cocktails and beverages efficiently.
- Maintained cleanliness and organization of the bar area to ensure compliance with health standards.
- Developed strong relationships with regular customers, enhancing overall guest experience.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Supervised shift operations, optimizing workflow and addressing any issues promptly.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server, Hostess, Cashier
Good Pastures
06.1998 - 06.2006
- Delivered exceptional customer service in high-pressure environments.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on service protocols and menu knowledge, enhancing team performance.
- Handled cash transactions accurately, maintaining accountability and minimizing discrepancies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Cosmotology License -
International School of Beauty
06.2013
A.A. - Early Childhood Education
Long Beach City College
05.2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Strong work ethic
- Exceptional customer service
Activities and Interests
Teaching Yoga, Coaching and volunteering for kids, outdoors, hiking, traveling, family and friends
Timeline
Burst Tutor
Tehachapi Unified School District
09.2024 - Current
Hairstylist
Self Employed
06.2014 - 08.2024
Shift Supervisor
Red Robin
03.2010 - 06.2014
Bartender & Assistant Manager
Joes Crab Shack
06.2006 - 03.2010
Server, Hostess, Cashier
Good Pastures
06.1998 - 06.2006
A.A. - Early Childhood Education
Long Beach City College
Cosmotology License -
International School of Beauty