Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANNAH AUSTIN

San Jose

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

8
8
years of professional experience

Work History

Store Supervisor

LEGO Brand Retail
11.2023 - Current
  • Engaged with customers to build relationships and brand loyalty, using company tools.
  • Inspected store displays regularly to ensure they were clean, organized and up-to-date.
  • Executed store opening and closing procedures to facilitate daily operations.
  • Monitored store operations including cash handling, customer service standards and security protocols.
  • Developed and maintained effective relationships with customers, staff and management.

Sales Associate

LEGO Brand Retail
05.2022 - 11.2023
  • Helped customers find and select products.
  • Greeted customers warmly and offered assistance.
  • Performed cleaning tasks, keeping store neat and organized.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.

Specialty Sales Consultant

Target
11.2021 - 05.2022
  • Ensure customer satisfaction on sales floor
  • Manage time in efficient manner
  • Engaging in a wide range of tasks throughout the store
  • Adhering to processes that require strict attention to detail
  • Organizing shelves to ensure tidy appearance

Data Analyst Intern

Community Benchmark
06.2017 - 10.2021
  • Analyzed large amount of data
  • Created custom visuals and graphs for presentations to clients
  • Developed custom business statistics reports
  • Assisted in database cleansing and management
  • Automated tedious tasks

Education

Bachelor of Science - Computer Engineering

San José State University
12-2027

Skills

  • Good communication
  • Excellent teacher
  • Schedule coordination
  • Staff supervision
  • Ability to work under pressure
  • Quick learner
  • Leadership skills
  • Sales floor oversight
  • Documentation and reporting
  • Delegating work

Timeline

Store Supervisor

LEGO Brand Retail
11.2023 - Current

Sales Associate

LEGO Brand Retail
05.2022 - 11.2023

Specialty Sales Consultant

Target
11.2021 - 05.2022

Data Analyst Intern

Community Benchmark
06.2017 - 10.2021

Bachelor of Science - Computer Engineering

San José State University
HANNAH AUSTIN