Hannah Andrews
San Diego
Summary
Dynamic professional with extensive experience in event planning and high-end hospitality, notably at San Diego State University Associated Students. Proven track record in optimizing reservations and delivering exceptional customer service. Skilled in utilizing EMS systems and fostering team collaboration to ensure seamless event execution and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Reservations Assistant
San Diego State University Associated Students
San Diego
08.2024 - Current
- Manage and finalize reservations for meetings and events within the university
- Coordinate event logistics, ensuring seamless execution of bookings
- Communicate with clients to provide excellent customer service and address reservation needs
- Assist with event setup and breakdown, ensuring smooth operations
- Utilize reservation software and databases to track bookings and optimize scheduling
Private Chef Assistant
BelleCal Seasonal
San Diego
06.2020 - Current
- Worked under a professional private chef for 3+ years, assisting in high-end culinary experiences
- Provided hospitality services for elite clientele aboard yachts and in luxury residences
- Assisted with meal preparation, plating, and event catering for private gatherings
- Maintained impeccable kitchen organization and upheld high food safety standards
- Supported seamless dining experiences by coordinating service and logistics
- Implemented and maintained excellent service to achieve guest satisfaction.
Sales Associate
Black Book Bikini
Encinitas
12.2024 - 08.2024
- Assisted customers in selecting retail items that met their needs and expectations
- Provided excellent customer service and maintained an organized store layout
- Increased sales by implementing effective upselling techniques and product recommendations
Server
Corner Pizza
Leucadia
03.2023 - 08.2023
- Maintained an efficient and clean dining area while multitasking effectively
- Took orders, served food and beverages, and managed financial transactions
- Developed strong communication skills by interacting with diverse customer groups
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment
Education
Bachelor's Degree - Hospitality & Tourism Management
San Diego State University
San Diego, CA05.2027
High School Diploma -
San Dieguito Academy
Encinitas, CA06.2023
Skills
- Event Planning and Coordination
- Communication skills
- Problem solving
- Customer Service and Guest Relations
- Reservations and Scheduling Software
- Time Management and Multitasking
- Team Collaboration and Leadership
- High-end hospitality and fine dining
- Cash Handling and POS Systems
Affiliations
- NSMH (National Society for Minorities in Hospitality)
- LMSA (Lodging Management Student Association)
Timeline
Sales Associate
Black Book Bikini
12.2024 - 08.2024
Reservations Assistant
San Diego State University Associated Students
08.2024 - Current
Server
Corner Pizza
03.2023 - 08.2023
Private Chef Assistant
BelleCal Seasonal
06.2020 - Current
Bachelor's Degree - Hospitality & Tourism Management
San Diego State University
High School Diploma -
San Dieguito Academy
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