HANNAH AGBONLUAI
Oshawa,Ontario
Summary
Dedicated and compassionate childcare professional with over 7 years of hands-on experience working with children in educational and recreational settings. Proven ability to plan and implement engaging activities, ensure the safety and well-being of preschool-aged children, and communicate effectively with families and colleagues. Certified in Standard First Aid and CPR, with additional experience in customer service, administration, and community engagement. Eager to contribute energy, creativity, and strong organizational skills to the Program Instructor 2 (Preschool Assistant) role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Voting Ambassador
Toronto Metropolitan University
02.2025 - 03.2025
- Assisted the university in organizing information sessions, services, voting awareness, distributing flyers, materials, and answering questions on voter registration in the school environment for the provincial election.
- Supported programs and gaming activities.
- Collaborated with team members to deliver quality experiences, and maintain safe program environments.
Childcare Provider and Program Instructor
Christ Tower Ministry
Edo state, Nigeria
01.2019 - 12.2024
- Supervised and interacted with children ages 0-15 in structured and free play environments.
- Supported activity plans including crafts, literacy, music, drama, dance, presentation, movement, and outdoor play.
- Ensured children’s safety, monitored behavior, and implemented positive guidance techniques.
- Communicated regularly with caregivers about children’s progress, routines, and needs.
- Assisted in record keeping, including attendance and incident reports.
- Developed meaningful rapport with children, and encouraged social, emotional, and cognitive growth.
Customer Service Representative/Administrative Assistant
United Bank for Africa (UBA)
Edo state , Nigeria
03.2022 - 07.2024
- Delivered high-level customer service in a fast-paced environment, handling inquiries, and resolving issues.
- Organized client documentation, and maintained confidentiality.
- Built strong communication, problem-solving, and time management skills.
- Performed administrative duties, including data entry, scheduling, and file management.
- Coordinated communications between departments and external clients.
- Demonstrated ability to prioritize tasks effectively, and support team goals.
Education
Bachelor of Science - Business Management
Institute of Communication And Management
Republic Of Benin01.2023
OND/HND - Public Administration
Auchi Polytechnic
Nigeria09-2018
Associate of Arts - Human Resources And Marketing Entrepreneurship
Trent University
Oshawa, ONSkills
- Child supervision and classroom support (birth to 6 years)
- Activity planning and implementation
- Safety monitoring and emergency preparedness (First Aid/CPR)
- Strong communication with parents, staff, and supervisors
- Customer service and administrative competency
- Team collaboration and leadership
- Reliable and adaptable in dynamic environments
- MS Office (Word, Excel)
- Strong interpersonal skills
- Punctual, professional, and enthusiastic approach to work
Certification
Standard First Aid & CPR-C Certification
Accomplishments
Best Sunday School Teacher 2023-2024
Timeline
Voting Ambassador
Toronto Metropolitan University
02.2025 - 03.2025
Customer Service Representative/Administrative Assistant
United Bank for Africa (UBA)
03.2022 - 07.2024
Childcare Provider and Program Instructor
Christ Tower Ministry
01.2019 - 12.2024
Bachelor of Science - Business Management
Institute of Communication And Management
OND/HND - Public Administration
Auchi Polytechnic
Associate of Arts - Human Resources And Marketing Entrepreneurship
Trent University