Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
12.2019 - 12.2023
Attend and communicate to all customers.
Check that all food, ingredients and merchandise are restocked.
Ensure the stores are clean, especially high touch areas.
Make sure all necessary storage is closed and locked.
Aware of food safety, health, and environmental safety.
Operating the POS. (Register)
Dog Walker
Spot Walk App
08.2021 - 12.2021
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Made owners comfortable with care by following instructions and meeting dog needs.
Kept records of all activities to keep owners fully informed on pet exercise and training progress.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Ensure scheduling meets both the client and myself.
Newspaper Carrier
Burnaby Now
01.2016 - 12.2016
Maintained up-to-date records of delivery routes and customer information.
Updated customers on schedule and delivery changes during holidays.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Education
Job Readiness Program Certificate - Job Readiness Program
Vancouver Community College
Vancouver, BC
06.2020
High School Diploma -
Burnaby South Secondary
Burnaby, BC
06.2019
Skills
POS System Operation
Inventory Management
Hospitality Service Expertise
Adaptive and Creative
Friendly and Outgoing
Cleanliness
Customer service
Multitasking
Languages
English
Native or Bilingual
Polish
Professional Working
ASL
Professional Working
Timeline
Dog Walker
Spot Walk App
08.2021 - 12.2021
Barista
Starbucks
12.2019 - 12.2023
Newspaper Carrier
Burnaby Now
01.2016 - 12.2016
Job Readiness Program Certificate - Job Readiness Program