Early Childhood Education Certificate -
Okanagan College
08.2023 - Current
Hanna Smith
Early Childhood Education
Penticton,BC
Timeline
Server
Southwood Regency Retirement Resort
09.2022 - Current
Barista
Busy Beans Play Cafe
10.2021 - 09.2022
Server
Southwood Regency Retirement Resort
01.2019 - 10.2021
Cashier
Real Canadian Superstore
01.2018 - 01.2019
Food Service Worker
McDonald's
01.2017 - 01.2018
High School Diploma -
Penticton Secondary
09.2016 - 06.2020
Work History
Server
Southwood Regency Retirement Resort
Penticton, British Columbia
09.2022 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Barista
Busy Beans Play Cafe
Penticton, British Columbia
10.2021 - 09.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Organized and hosted birthday parties for children and their families.
Server
Southwood Regency Retirement Resort
Penticton, British Columbia
01.2019 - 10.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier
Real Canadian Superstore
Penticton, British Columbia
01.2018 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Food Service Worker
McDonald's
Penticton, British Columbia
01.2017 - 01.2018
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Education
Early Childhood Education Certificate -
Okanagan College
Penticton BC 08.2023 - Current
High School Diploma -
Penticton Secondary
Penticton, BC 09.2016 - 06.2020
Skills
- Food Preparation and Safety
- Early Childhood Development
- Customer Service and Assistance
- Teamwork and Collaboration
- Caring and Responsible
Work Preference
Work Type
Full TimeWork Location
On-SiteCertification
- Standard First Aid - with CPR-C-AED Training - 07/2023-07/2026
- FOODSAFE Level 1 Training - 09/2021-10/2026
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