Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hanna Raymond

Delta

Summary

Highly organized and detail-oriented individual with excellent communication skills. As well as having a drive to exceed expectations. With the ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

MAC Cosmetics
09.2023 - Current
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Engaged with guests to understand and anticipate customer service needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Hostess

White Spot
03.2020 - 05.2022
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Greeted customers and provided them with menus.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Maintained clean and neat workplace and dining room area.
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.

Education

Bachelor of Science - Nursing

University of The Fraser Valley
Abbotsford, BC
11.2028

High School Diploma -

Matthew McNair Secondary School
Richmond, BC
06.2022

Skills

  • Teamwork and Collaboration
  • Special Order Coordination
  • Cash Register Operation
  • Product Sales
  • Reliable and Trustworthy
  • Complaint Handling
  • Reservation coordination
  • Upselling
  • Table setting knowledge
  • Attention to Detail
  • Greeting guests

Certification

- Food Safe

- Serving It Right

- First Aid

Timeline

Sales Associate

MAC Cosmetics
09.2023 - Current

Hostess

White Spot
03.2020 - 05.2022

Bachelor of Science - Nursing

University of The Fraser Valley

High School Diploma -

Matthew McNair Secondary School

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Hanna Raymond