Hanna Lopez
La Mesa
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier
Cilantros Mexican Restaurant
La Mesa
02.2021 - 05.2026
- Processed customer orders quickly and accurately at a busy Mexican restaurant.
- Handled cash transactions and balanced cash drawer at the end of shifts.
- Assisted customers with menu selections and addressed inquiries about dishes.
- Maintained cleanliness and organization of the front counter area during shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented efficient checkout processes to enhance customer experience during peak hours.
- Resolved customer complaints professionally to maintain a positive dining atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Skills
- Cash handling
- Point of sale operation
- Customer order processing
- Inventory management
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Cilantros Mexican Restaurant
02.2021 - 05.2026