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Lei Hanna C. Espejo
Housekeeping
Hinton,AB
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
7
7
years of professional experience
1
1
Language
Work History
Housekeeper
Zainul & Shazma Holdings
01.2023 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Server
The Brickyard
05.2017 - 06.2017
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Brand Ambassador
Alphabet Soup
01.2017 - 02.2017
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Collaborated with local field sales to promote brand awareness and sales results.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Education
Bachelor of Science - Hospitality And Restaurant Management
ACCESS Computer College
Philippines 05.2001 -
Skills
Cleaning bathrooms
Team Collaboration
Upholstery Cleaning
Housekeeping
Deep cleaning expertise
Multitasking Abilities
Teamwork
Time Management
Software
Excel
Power Point
Timeline
Housekeeper
Zainul & Shazma Holdings
01.2023 - Current
Server
The Brickyard
05.2017 - 06.2017
Brand Ambassador
Alphabet Soup
01.2017 - 02.2017
Bachelor of Science - Hospitality And Restaurant Management
ACCESS Computer College
05.2001 -