Hanna Jung
Vancouver
Summary
Logistics professional with 4 years of experience in freight forwarding and supply chain coordination, driving cost savings through effective vendor negotiations. Proven track record of streamlining operations, improving delivery efficiency, and managing cross-border shipments. Seeking an Operations Manager role to leverage expertise in optimizing global logistics performance.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Logistics Management
Vancouver, BC
2025 - 12.2026
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various irregular case
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Enhanced team productivity by streamlining operational processes.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
Education
Diploma - Customer Service
Greystone College
Vancouver, BC07-2026
Bachelor of Arts - Fine Arts
Konkuk University
Korea02-2020
Skills
- Customer service
- Problem-solving
- Team motivation
- Staff training and development
- Staff management
- Operations management
- Recruiting and interviewing
- Cost reduction
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Assistant Manager
Logistics Management
2025 - 12.2026
Diploma - Customer Service
Greystone College
Bachelor of Arts - Fine Arts
Konkuk University