Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanna Jung

Vancouver

Summary

Logistics professional with 4 years of experience in freight forwarding and supply chain coordination, driving cost savings through effective vendor negotiations. Proven track record of streamlining operations, improving delivery efficiency, and managing cross-border shipments. Seeking an Operations Manager role to leverage expertise in optimizing global logistics performance.

Overview

2027
2027
years of professional experience

Work History

Assistant Manager

Logistics Management
2025 - 12.2026
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various irregular case
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Enhanced team productivity by streamlining operational processes.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.

Education

Diploma - Customer Service

Greystone College
Vancouver, BC
07-2026

Bachelor of Arts - Fine Arts

Konkuk University
Korea
02-2020

Skills

  • Customer service
  • Problem-solving
  • Team motivation
  • Staff training and development
  • Staff management
  • Operations management
  • Recruiting and interviewing
  • Cost reduction

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Assistant Manager

Logistics Management
2025 - 12.2026

Diploma - Customer Service

Greystone College

Bachelor of Arts - Fine Arts

Konkuk University
Hanna Jung