Summary
Overview
Work History
Education
Timeline
Generic

HANNA GETACHEW

BROOKS,AB

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

12
12
years of professional experience

Work History

Supervisor

Tim Hortons

Environmental Services Housekeeper

Brooks Health Centre
05.2022 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

Supervisor

Tim Hortons
03.2014 - 09.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Team Member

Tim Hortons
04.2014 - 10.2016
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.

Housekeeper

Hawi Hotel
08.2010 - 02.2012
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

High School Diploma -

Shimelse Habta
Aaais Abeba
09.2010

Timeline

Environmental Services Housekeeper

Brooks Health Centre
05.2022 - Current

Team Member

Tim Hortons
04.2014 - 10.2016

Supervisor

Tim Hortons
03.2014 - 09.2021

Housekeeper

Hawi Hotel
08.2010 - 02.2012

Supervisor

Tim Hortons

High School Diploma -

Shimelse Habta

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HANNA GETACHEW