Summary
Overview
Work History
Skills
Languages
Timeline
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Hanna Craig

Oakville

Summary

Excelled in multitasking and prioritizing tasks, significantly enhancing service speed and efficiency. Demonstrates exceptional teamwork and problem-solving abilities, ensuring high levels of customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
11.2017 - 06.2018
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Waitress

Breakaway
10.2017 - 04.2018
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Waitress

Szutus
07.2016 - 03.2017
  • Handled busy shifts with composure and ensured top-notch service.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Cash handling proficiency
  • Multitasking and prioritizing
  • Attention to detail
  • Efficient work pace

Languages

English

Timeline

Sandwich Artist

SUBWAY®Restaurants
11.2017 - 06.2018

Waitress

Breakaway
10.2017 - 04.2018

Waitress

Szutus
07.2016 - 03.2017

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Hanna Craig