Microsoft 365
Hanna Chemodakova
New Westminster,BC
Summary
Project Manager with over 8 years of experience delivering projects on time and within budget. Successfully managed 3+ projects, ensuring alignment with stakeholder expectations and achieving 100% customer satisfaction. Expertise in leading Agile teams and applying Project Management methodologies to drive results. Recognized for analytical skills and innovative problem-solving capabilities.
Overview
8
8
years of professional experience
7
7
Certificate
5
5
years of post-secondary education
Work History
ASSISTANT PROJECT MANAGER
Euro Vision Windows & Doors LTD
Aldergrove, Canada
03.2024 - 04.2025
- Transformed accounting of employee working time, resulting in saving resources on internal processes by 20%.
- Improved procurement report, which sped up approval and verification process by 40%.
- Initiated financial documentation project that cataloged all expense reports and invoices, ensuring compliance, and improving retrieval time for financial records by 40%.
- Managed and updated project schedules for 5+ concurrent initiatives, improving on-time delivery by 15% through timeline adjustments.
- Streamlined communication workflows, cutting email follow-ups by 30% via standardized documentation.
CAREER TRANSITION
-
Burnaby, BC
05.2022 - 02.2024
- Moved from Ukraine to Canada and completed industry-recognized credentials program here, acquiring two certifications in PM: enhanced expertise in project management and increased employability by 40%.
IT PROJECT MANAGER
4SERVICE HOLDINGS GMBH
Kyiv, Ukraine
10.2021 - 05.2022
- Launched cloud customer experience management system, developing dashboard that synthesized data from over 30 surveys, and enhanced analysis capabilities for customer service metrics like NPS and CSAT monthly.
- Ran 3+ digital projects for banking and retail sectors on time and within budget by improving products and services for clients and generated survey engagement to 60% of users.
- Submitted weekly, monthly, quarterly, and annual reports and took overall responsibility for cross-functional teams of 7 direct reports.
- Supported sprint planning for three teams, increasing task completion rates by 18% through improved backlog grooming.
PROJECT MANAGER
TBI Pro Inc / Amazon
IL, United States
02.2018 - 02.2021
- Planned and led introduction of 40 new products (electronics, devices) to market in 18 months.
- Revamped project management strategies based on market analysis to improve monthly sales by 70%.
- Developed processes and documentation and implemented CRM, resulting in increased task processing speed of 40%.
- Delivered weekly and monthly status reports to over 10 C-level stakeholders, ensuring 100% transparency on KPIs (schedule, budget, risks).
- Initiated cloud CRM that helped measure and improve customer satisfaction and loyalty assessment (NPS increased from 14% to 63% in 6 months) and Customer Satisfaction Index (CSI increased from 3.6 to 4.73).
- Collaborated with stakeholders to ensure that all customers' needs met 100% by products.
- Created 24/7 support service focused on North American market, consisting of emails, calls, and messages.
- Mentored 3 managers who worked according to business models
PROJECT MANAGER
FazaRosta Ltd
Kyiv, Ukraine
02.2017 - 12.2017
PROJECT MANAGER
NDA
Kyiv, Ukraine
10.2015 - 02.2017
Education
BACHELOR DEGREE - Economics
National Metallurgical University of Ukraine
other 09.2008 - 06.2013
Skills
- Project management
- Financial analysis
- Data analysis
- Risk assessment
- Team collaboration
- Meeting deadlines
- Agile methodologies
- Project management methodologies
- Scrum / Kanban / Waterflow
- Analytical thinking
- Development milestone planning
- Scope management
- Mind mapping
- Team leadership
- Cross-functional team management
- Stakeholder relations
Certification
- Implementing Project Management Professional (PMP)®
- Google Project Management: Professional Certificate
- YWCA Tech Connect Program
- Business Management Consultant
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeFull TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementAccomplishments
- Achieved saving resources on internal processes by 20% by introducing a cloud-based storage and synchronization service developed by Google that allows users to store, access, and share files online, syncing them across devices for accounting of employee working time.
- Launched a cloud customer experience management system, developed a dashboard that synthesized data from over 30 surveys, and enhanced analysis capabilities for customer service metrics like NPS and CSAT monthly.
- Achieved improved monthly sales by 70% by revamping project management strategies based on market analysis and with accuracy and efficiency.
- Supervised a team of 20 staff members.
- Created a 24/7 support service focused on the North American market, consisting of emails, calls, and messages.
- Used Microsoft Excel and Google Spreadsheets to develop inventory tracking spreadsheets.
- Improved customer satisfaction ratings by 49% and Customer Satisfaction Index by 1.13 by initiating cloud CRM.
- Planned and led the introduction of 40 new products (electronics, devices) to the Amazon and Shopify market in 18 months.
- Earned the company $3.6M over 1.5 years by implementing a successful productivity improvement plan.
Software
MS Project
Adobe Photoshop
Figma
Asana
Monday
Jira
Languages
Ukrainian
Native language
English
Advanced (C1)
C1
Russian
Proficient (C2)
C2
Volunteer Experience
- Dress for Success Worldwide, 06/2023, present
- St. Archangel Michael's Church, 02/2024, present
Timeline
ASSISTANT PROJECT MANAGER
Euro Vision Windows & Doors LTD
03.2024 - 04.2025
CAREER TRANSITION
-
05.2022 - 02.2024
IT PROJECT MANAGER
4SERVICE HOLDINGS GMBH
10.2021 - 05.2022
PROJECT MANAGER
TBI Pro Inc / Amazon
02.2018 - 02.2021
PROJECT MANAGER
FazaRosta Ltd
02.2017 - 12.2017
PROJECT MANAGER
NDA
10.2015 - 02.2017
BACHELOR DEGREE - Economics
National Metallurgical University of Ukraine
09.2008 - 06.2013
References
References available upon request.
Platform Software Proficiencies
Microsoft 365, MS Project, Adobe Photoshop, Figma, Asana, Monday, Jira
Volunteer Experience
- Dress for Success Worldwide, 06/2023 - present
- Saint Archangel Michael's Church, 02/2024 - present
References
References available upon request.
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