Hanna Bostick
St. John's,NL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Disabled. Fluent in French and English.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Shoppers Drug Mart
St. John's, NL
04.2024 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments via various payment methods.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Photographer
Cherry Hill Programs
Village Mall, NL
03.2024 - 03.2024
- Set up lighting equipment and adjust camera settings to capture desired images.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Explained price and package details to customers.
- Reviewed sets of photographs to select best work.
Graduate Assistant
Memorial University
St. John's, NL
09.2023 - 12.2023
- Evaluated student performance through grading tests, papers or other assessments.
- Interpreted and applied university policies, regulations and procedures, fostering a positive academic environment.
- Returned assignments to students in compliance with established deadlines.
- Led discussion sections and tutorials.
Heritage Presenter
Parks Canada
Gravenhurst, ON
05.2023 - 08.2023
- Answered the phone and responded to visitor questions, comments, and concerns.
- Delivered persuasive speeches tailored to specific audiences.
- Conducted research to support presentation topics.
- Organised calendar and kept track of all events and visitors to prepare for special events.
- Developed and presented engaging educational content to diverse audiences.
- Responded promptly to questions posed by audience members during the presentation.
- Delivered accurate information to groups through public speaking engagements.
- Presented scripted or unscripted information in show.
- Adjusted body language, volume and tone to emphasize key points.
- Drafted speaking points using language appropriate for audience age group, knowledge, and background.
Residence Life Assistant
Trent University
Peterborough, ON
05.2022 - 04.2023
- Supported campuswide initiatives designed to improve student engagement through programming efforts.
- Assisted in developing housing materials for promotional campaigns targeting new or returning students.
- Collaborated with faculty to ensure that residential programs are aligned with the university's academic mission.
- Organized quarterly meetings with student housing staff to discuss issues, concerns, and upcoming events.
- Prepared resources using academic and institutional data and information.
- Designed documents to assist student housing staff in their roles.
Student Accessibility Advisor
Trent University
Peterborough, ON
05.2021 - 08.2021
- Collaborated with faculty members to ensure that student needs were met effectively.
- Organized group workshops to help improve study skills and time management techniques.
- Assisted in the development of student advising plans and goals.
- Coordinated referrals to help students obtain campus services.
- Helped disabled students recieve assistive devices, supportive technology and assistance accessing facilities.
- Ensured compliance with accessibility standards for resources.
- Designed user interfaces according to best practices for usability and accessibility standards.
Education
Master of Arts - History
Memorial University
St. John's, NL10-2024
Bachelor of Arts - Honours History and Honours Canadian Studies
Trent University
Peterborough, ON06-2023
Skills
- Data Entry
- Office Administration
- Project Coordination
- Meeting Coordination
- File Management
- Support Services
- Document Preparation
- Presentation Creation
- Microsoft Office Suite
- Calendar Management
- Product and service knowledge
- Time Management
- Team Collaboration
- Schedule Coordination
- Email correspondence
- Workload Management
- Report Generation
- Computer Skills
- Spreadsheet Software
Timeline
Cashier/Customer Service
Shoppers Drug Mart
04.2024 - Current
Photographer
Cherry Hill Programs
03.2024 - 03.2024
Graduate Assistant
Memorial University
09.2023 - 12.2023
Heritage Presenter
Parks Canada
05.2023 - 08.2023
Residence Life Assistant
Trent University
05.2022 - 04.2023
Student Accessibility Advisor
Trent University
05.2021 - 08.2021
Master of Arts - History
Memorial University
Bachelor of Arts - Honours History and Honours Canadian Studies
Trent University
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