Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Hanish excels at taking on extreme challenges, navigating organizational dynamics, and forecasting and mitigating roadblocks to success.
Overview
15
15
years of professional experience
Work History
Senior Project Manager
Home Trust Company
03.2022 - 11.2023
Engaging IT and business stakeholders; ensuring business deliverables are defined and formalized into a project plan; coordinating business deliverables and timelines with Product and Technology Managers to ensure efficient delivery of key initiatives within scope, time, and budget
Worked closely with multi-disciplined teams to drive estimates, delivery plans, identified and managed project roadmap, engagement risks, and flagged major issues early
Plan and manage project communications, ensuring effective exchange of project information and deliverables to stakeholders
Promote internal and external communication to improve transparency, help radiate information, and remove roadblocks
Monitor and report project outcomes and progress towards key results (OKRs), and KPIs while ensuring transparency and alignment with relevant stakeholders on the digital transformation journey
Worked with Operation, Technology and Product Management and other key stakeholders to ensure strategy and execution alignment
Lead the agile adoption mindset, including ownership, self-organization, continuous improvement, empowerment and resolve dependency across the teams
Supported and educated the Product Owner to define and prioritize product backlog items, ensuring alignment with business objectives
Outlined consolidated timeline/ project schedule with major milestones, highlighting associated project risk, dependency, and impact
Promote internal and external communication to improve transparency, help radiate information, and remove roadblocks
Redefined some of the PMO practices
Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy-to understand dashboards.
Agile Project Manager
Iris Software (Royal Bank of Canada)
03.2021 - 02.2022
Developed and maintained relationships with senior management, business stakeholders, and technical teams, ensuring alignment of delivery priorities with business objectives
Maintained Tactical control of $3M project budget and overall timelines to keep teams on task and achieve schedule and budget targets
Track and report project progress against requirements and project objectives throughout the project life cycle
Led implementation of solutions from establishing project requirements and goals to solution go-live
Proactively ensured on-going control of project by defining and executing Communication Plan, Risk Management Plan, Issue Management and Change Management
Manage changes through established project controls, monitor and track budget to plan monthly, and update forecast as needed
Increased team engagement, commitment, and sustained accountability
Increased team focus on quality, prioritized bug fixes over new development to limit work in progress and coached product owners to maintain a high level of work approved status
Manage vendor and supplier contracts by assigning tasks and communicating expected deliverables
Improved planning and communication between among and between teams, established a pull model for work flowing to teams, improving team performance, and enabling team autonomy
Biweekly reporting on engagement scope and budget against Statements of Work (SOWs)
Worked closely with the Agile Coach and delivery specialists to ensure Agile Delivery Framework and Scrum best practices alignment across the departments and enterprise level.
Project Lead
Capgemini Canada (Manulife Financial)
05.2019 - 03.2021
Built a strong rapport with Product Management, and other business stakeholders, and help curate product requirements & lead design sessions to enhance the digital platform area while translating business needs / problems into user stories
Prioritize support resources to ensure alignment of daily activities and projects
Track and coordinate key project plans to achieve targets
Focal point for technology financial management; Support the portfolio financial planning, there by coordinating monthly forecasts, expense reporting and variance reporting
Facilitate and support all the scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
Use of process mapping to holistically map and document the business processes, ensuring compliance with company policies and procedures
Maintain transparency regarding program execution including delivery of features, impact of impediments, and quality measures
Working directly with other agile delivery specialists and their feature teams to facilitate delivery of the program
Continuously improving Agile processes through evaluation, adaptation, and implementation of best practice
Drive program-level continuous improvement via retrospectives, Inspect and Adapt workshops, and constantly demonstrating Kaizen mindset.
Senior Project Manager
Royal Bank of Scotland
03.2009 - 03.2019
Enhanced development capabilities and drove continuous improvement of project delivery process by providing strong program leadership
Assist business partners and functions to enhance operational efficiency, reduce operational risk and cost and optimize the way we work through the rapid deployment of robotic automation in key processes
Led project initiating activities, developing project charter, identified stakeholder, identified resources, assigned roles and responsibilities, and conducted kickoff meetings
Manage the prioritization and execution of enhancements and projects, including communication with key stakeholders and coordination of work effort within internal IT teams, and the business community.
Education
Bachelor of Engineering in Electronics and Communication -
MDU
06-2006
Skills
Customer centric, prioritizing business outcomes
Collaborative Leadership style, problem solving skills, focused on continuous improvement
Self-motivated, a change agent and an effective coach
Excellent interpersonal skills Strong communication and collaboration, able to forge strong working relationships with stakeholders
Experience leading and guiding multi-disciplinary teams, including teamwork, consensus building and conflict management
Timeline
Senior Project Manager
Home Trust Company
03.2022 - 11.2023
Agile Project Manager
Iris Software (Royal Bank of Canada)
03.2021 - 02.2022
Project Lead
Capgemini Canada (Manulife Financial)
05.2019 - 03.2021
Senior Project Manager
Royal Bank of Scotland
03.2009 - 03.2019
Bachelor of Engineering in Electronics and Communication -