Hanine Chaaban
Langley,BC
Summary
Strategic in approaching communications planning and execution as successful, knowledgeable and skilled communication and events coordinator. Controls narrative with proactive plans and exceptional writing abilities. Expert in media relations and crisis communications. Supports branding with focused and engaging copy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student-Mentor Volunteer
Kwantlen Polytechnic University
05.2023 - 08.2023
- Used strong interpersonal communication skills to convey information to mentee.
- Provided resources to support the mentee in achieving career goals.
- Educated mentee in available resources from social service programs.
- Oversaw career and job fairs to connect the mentee with area schools and employers.
Sales Associate
American Eagle Outfitters, Inc
06.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Communication with customers professionally and proactively to provide product information and advice.
Education
BBA - Marketing Management - Marketing Communications
Kwantlen Polytechnic University
Surrey, BC04.2024
Skills
- Brand Promotion
- Presentation Materials
- Improving Websites
- Market Research
- Analytical skills
- Critical Thinking
- Creating Visual Displays and Decorations
- Communication and Interpersonal Skills
Certification
- Stukent Marketing Certificate, Stukent - Issued Feb 2021
- Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans, Government of Canada - Issued Jan 2022
- SEO Fundamentals Certificate, SEMrush - Issued Dec 2022
Accomplishments
Candidate for the UBC Award of Achievement Program in Business English for International Professionals at University of British Columbia.
Timeline
Student-Mentor Volunteer
Kwantlen Polytechnic University
05.2023 - 08.2023
Sales Associate
American Eagle Outfitters, Inc
06.2018 - 12.2018
BBA - Marketing Management - Marketing Communications
Kwantlen Polytechnic University
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