Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hanin Darwish

Ottawa,ON

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Supervisor

Farm Boy Food Service
12.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
  • Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.

Summer Camp Counselor

Destination Canada
07.2022 - 08.2022
  • Created an environment conducive to personal growth by encouraging self-reflection and goal-setting among campers during transition periods between sessions.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Supported children by actively listening and offering encouragement.
  • Encouraged and promoted inclusion and diversity to foster a positive and respectful camp environment and teach campers to appreciate and value differences.

Marketing Coordinator

Ottawa Community Loan Fund
03.2021 - 05.2021
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
  • Spearheaded influencer marketing initiatives, fostering valuable partnerships for increased brand awareness.

Education

Bachelor in International Business - International Business

Algonquin College
Ottawa, ON
04.2025

High School Diploma -

Brookfield High School
Ottawa, ON
07.2023

Skills

  • Progress Monitoring
  • Service Upselling
  • Warranty Service
  • Cultural Sensitivity
  • Event Coordination
  • Team-building expertise
  • Relationship Building
  • Customer Service
  • Public and Media Relations

Languages

Arabic
English
Portuguese
French

Certification

  • Smart Serve License - 2022
  • First Aid Training - 2018
  • Accessibility Directorate of Ontario Training - 2022
  • Workers health and safety Training-2022

Timeline

Service Supervisor

Farm Boy Food Service
12.2022 - Current

Summer Camp Counselor

Destination Canada
07.2022 - 08.2022

Marketing Coordinator

Ottawa Community Loan Fund
03.2021 - 05.2021

Bachelor in International Business - International Business

Algonquin College

High School Diploma -

Brookfield High School

Similar Profiles

CREATE PROFILE
Hanin Darwish