Hanifat Yusuf
Toronto
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Tamogo Settlement
01.2021 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office-assistant
Safeumbrella Healthcare
01.2017 - 04.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Administrative Assistant (Volunteer)
Learning Enrichment Foundation
03.2016 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
Education
Administrative Assistant
Office Administrative Assistant YMCA
Toronto, ONSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Administrative Support
Timeline
Administrative Assistant
Tamogo Settlement
01.2021 - 12.2023
Office-assistant
Safeumbrella Healthcare
01.2017 - 04.2023
Office Administrative Assistant (Volunteer)
Learning Enrichment Foundation
03.2016 - 04.2017
Administrative Assistant
Office Administrative Assistant YMCA
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