Hanifa Mir Gul Aka
Brampton,ON
Summary
Dynamic food service professional with excellent teamwork and skill in learning new tasks quickly. Highly knowledgeable in ingredient preparation, including slicing and cutting techniques. Comes equipped with several years of related experience.
Overview
14
14
years of professional experience
Work History
Chef
Eh to Zed Preschool Canada
Brampton
06.2022 - Current
- Checked quality of raw materials before use.
- Prepared high-quality dishes according to established recipes.
- Supervised team members during meal service to ensure accuracy of orders.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Stored foods correctly using correct storage containers and labeling systems.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Trained new chefs on proper cooking techniques and menu items.
Customer Service Associate
Country Style
Toronto, ON
10.2018 - 02.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered questions about store policies and addressed customer concerns.
- Performed additional duties as assigned by management team.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Key Holder
Tandoori
Quebec, QC
03.2010 - 06.2012
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Education
High School Diploma -
Kabul
Kabul, Afghanistan12-1996
Skills
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Creative Problem Solving
- Ingredient Knowledge
- Special diets understanding
Timeline
Chef
Eh to Zed Preschool Canada
06.2022 - Current
Customer Service Associate
Country Style
10.2018 - 02.2022
Key Holder
Tandoori
03.2010 - 06.2012
High School Diploma -
Kabul
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