Hanif Hunt
Brampton,Canada
Summary
Professional and prepared transportation worker with experience in ensuring efficient and smooth operations. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in customer service, time management, and problem-solving.
Diligent [Desired Position] with solid experience in station operations and passenger assistance. Proven ability to ensure smooth workflow and high customer satisfaction. Demonstrated skills in effective communication and problem-solving in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Station Attendant
Air Canada, Lester B. Pearson International Airport
10.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
- Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
- Coordinated ground crew activities to complete objectives on schedule.
- Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
- Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
Bus Driver
JUTC - Jamaica Urban Transit Company
09.2020 - 06.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Conducted pre-trip inspections of bus for safe operation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Correctional Officer
Department of Correctional Services
04.2013 - 08.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Clerk
Millennium book store
04.2019 - 06.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Education
Certificate of Technical Studies - Carpentry And Renovation Techniques
Humber Institute of Technology And Advanced Learning
Toronto, None08-2022
St. Thomas Technical High
01.2012
High School -
Morant Bay High
01.2009
Skills
- Excellent communicator
- Self-motivated
- Fast paced environments
- Impeccable conflict resolution skills
- Workplace Safety
- Reliability and punctuality
- Cleanliness and hygiene
- Cash handling proficiency
- Teamwork and Collaboration
- Customer Service
References
Available upon request
Languages
English
Full Professional
Timeline
Station Attendant
Air Canada, Lester B. Pearson International Airport
10.2022 - Current
Bus Driver
JUTC - Jamaica Urban Transit Company
09.2020 - 06.2022
Clerk
Millennium book store
04.2019 - 06.2019
Correctional Officer
Department of Correctional Services
04.2013 - 08.2020
High School -
Morant Bay High
Certificate of Technical Studies - Carpentry And Renovation Techniques
Humber Institute of Technology And Advanced Learning
St. Thomas Technical High
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