Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hanieh Zeinali

Coquitlam,BC

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Sales Representative

Realtor
Vancouver, BC
11.2020 - Current
  • Managed real estate transactions from initiation to closing.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Served as local real estate expert, advising customers on market dynamics and home prices.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Planned and coordinated open house events to move properties.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Maintained current and accurate CRM database of prospective customers.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.

Sales Representative

Steve Nash
North Vancouver, BC
01.2019 - 12.2020
  • Reduced process lags by training employees on best practices and protocols.
  • Recruited, hired and trained new hires to optimize profitability.
  • Reset store displays for special events and seasonal merchandise changes.

Interior Designer

Latian
Coquitlam, BC
03.2016 - 12.2018
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Reviewed project costs, budgets and adherence to schedules.
  • Created professional presentations to creatively communicate design intent and direction.
  • Expertly sourced fabrics and carpets to meet customers' expectations and budgets.

Education

Certificate - REAL ESTATE

UBC
Vancouver
02.2020 - 04.2020

Certificate - INTERIOR DESIGN

BCIT
BURNABY
01.2016 - 12.2017

Skills

  • Business Development
  • Product Management and Pricing
  • Customer Relations
  • Regulatory Compliance
  • Lead Generation
  • Revenue Generation
  • Post-Sales Support
  • Contract Negotiations
  • Lead Prospecting
  • Client Service
  • Customer Service
  • Process Improvement

Languages

English
Full Professional
Persian
Native/ Bilingual

Timeline

Sales Representative

Realtor
11.2020 - Current

Certificate - REAL ESTATE

UBC
02.2020 - 04.2020

Sales Representative

Steve Nash
01.2019 - 12.2020

Interior Designer

Latian
03.2016 - 12.2018

Certificate - INTERIOR DESIGN

BCIT
01.2016 - 12.2017

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Hanieh Zeinali