Hanieh Afsari Asl
Toronto,ON
Summary
Dynamic professional with a proven track record at CoStar Group, excelling in customer relations and small business operations. Successfully enhanced website traffic through SEO strategies and elevated customer satisfaction by implementing efficient processes. Adept at relationship building and budget administration, delivering impactful results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Owner
Karleni Services
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat housekeeping referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Associate Tenant Researcher
CoStar Group
01.2020 - 01.2022
- Increased website traffic by implementing effective search engine optimization strategies.
- Initiated market research studies and analyzed findings.
- Implemented email marketing strategies, resulting in higher open rates, click-through rates, and conversions.
- Managed Google AdWords campaigns, improving overall click-through rate and cost per acquisition.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- Gathered and organized information for research purposes.
- Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
- Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
- Designed experiments with rigorous controls to maximize validity of findings.
- Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
- Applied ethical considerations throughout all stages of the research process, safeguarding participant welfare and data integrity.
- Increased research visibility, presenting findings at international conferences.
- Streamlined data analysis processes with custom software solutions, improving speed and accuracy of results.
Education
Graduate Certificate - International Business Management
Seneca College of Applied Arts And Technology
North York, 01-2026
Google Professional Certificate - Digital Marketing & E-commerce
Google
Toronto07-2024
Bachelor of Arts - Political Science
University of New Brunswick
Fredericton, NB10-2019
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Hiring and staffing
- Budget administration
- Marketing
- Staff hiring
- Negotiation
- Employee development
- Contract management
Languages
English
Native or Bilingual
Arabic
Limited Working
Spanish
Full Professional
Turkish
Native or Bilingual
Persian
Native or Bilingual
Timeline
Owner
Karleni Services
01.2022 - Current
Associate Tenant Researcher
CoStar Group
01.2020 - 01.2022
Graduate Certificate - International Business Management
Seneca College of Applied Arts And Technology
Google Professional Certificate - Digital Marketing & E-commerce
Google
Bachelor of Arts - Political Science
University of New Brunswick
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