Hania Jimenez
Downey
Summary
Professional and dependable associate with experience in consultative sales, customer engagement, and service delivery. Strong organizational and communication skills support efficient operations and positive client interactions. Consistently upholds brand standards while contributing to team sales, and service goals.
Overview
2
2
years of professional experience
Work History
Sales Specialist
Living Spaces
07.2025 - Current
Engaged customers by providing exceptional product knowledge and support.
Developed and implemented sales strategies to increase customer base.
Built strong customer relationships that supported additional sales opportunities, and increased average transaction value.
Sales Specialist
Macys Department Store
06.2023 - 05.2025
Drove over $350,000 in sales through personalized shopping experiences and secured warranties for over 75% of customers. Cultivated strong customer loyalty by employing feedback tools and email marketing strategies.
Applied consultative techniques to assess individual needs, resulting in increased customer satisfaction.
Established relationships with clients to facilitate additional sales opportunities.
Education
Bachelor of Science - Marketing
California State University, Fullerton
Fullerton, CA05-2026
High School Diploma -
Paramount High School
Paramount06-2022
Skills
- Product sales
- Client relations
- Upselling and cross selling
- Interpersonal communication skills
- Sales and strategy development
- Effective communcation
Languages
Spanish
Native or Bilingual
Timeline
Sales Specialist
Living Spaces
07.2025 - Current
Sales Specialist
Macys Department Store
06.2023 - 05.2025
Bachelor of Science - Marketing
California State University, Fullerton
High School Diploma -
Paramount High School