Hani Mehari
Burnaby,BC
Summary
Proven Driver with a track record of excellence at Uber, adept in GPS route planning and exceptional customer service. Skillfully managed delivery logistics, ensuring on-time shipments and maintaining a clean driving record. Demonstrates strong problem-solving abilities and team-building skills, enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver
Uber
Burnaby, British Columbia
04.2022 - Current
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Transported and safely delivered items to prevent damage or loss.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Notified customers of delays to decrease calls to support.
- Reported mechanical problems encountered with vehicles to dispatch.
- Inspected vehicle and maintained gas, oil and water levels.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Maintained accurate records of goods delivered and collected payments as required.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Contacted customers prior to delivery to coordinate delivery times.
- Checked tires for proper inflation before leaving on each route.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Utilized GPS and maps for efficient route planning.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Handled merchandise in accordance with product handling standards.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Education
Bachelor of Science - Civil Engineering
Alteqana University
Sudan Khartoum08-2012
Skills
- Daily logging
- Commercial driving
- Passenger transportation
- Load monitoring
- Delivery pickup
- Route planning
- Clean driving record
- Materials transport
- Punctual and reliable
- Team building
- Transportation
- Customer service
- City and non-city driving
- GPS and route planning
- Shipping and packaging
- Equipment monitoring
Certification
- Class 4 commercial driving license
Languages
English
Professional
Arabic
Professional
Tigrinya
Professional
Amharic
Professional
References
References available upon request.
Timeline
Driver
Uber
04.2022 - Current
Bachelor of Science - Civil Engineering
Alteqana University
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