Summary
Overview
Work History
Education
Skills
Languages
Authorized representative for followed manufacturers.
Timeline
AccountManager

HANI ELHASSAN

Mississauga,ON

Summary

Goal-oriented Engineer with distinguished experience in water pumps , diesel generators ,solar energy and dewatering projects . Expert in increasing company's products range and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Turning a simple conversation into a business opportunity has always fueled my passion. My journey kicked of at ARABI co where I learned the art of nurturing relationships that led to increasing company revenue by 20% in my first year by adding 2 new products . Later, at TOPTEC , I played major role of founding company and increasing products range add to that developing the products after getting customers feed back ,I realize how teamwork and strategy turn into a winning score. I bring the same spirit to the workplace; collaboration and strategy have been my key drivers in the business development field.

Outside work, I love exploring new cultures, having visited more than 15 countries and more than 30 factories around the globe ; this passion facilitates my understanding of diverse market landscapes. In my most recent role at TOPTEC , I managed strategic partnerships that led to a 20% increase in annual revenue . This involved negotiations, identifying opportunities, and building relationships - all while juggling the dynamic nature of the tech industry. I enjoyed every bit of it, and it was satisfying to witness the direct

Overview

22
22
years of professional experience

Work History

Business Director

TOPTEC TECHNOLOGY AND TRADING
Doha, Qatar
10.2022 - 08.2023

Business area : Water pumps -diesel gen sets -water applications

  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in the existing market offerings.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Business Development Manager

TOPTEC Technology And Trading Co
03.2014 - 10.2022
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in the existing market offerings.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

HEAD OF RESEARCH AND PRODUCTS DEVELOPMENT

ARABI COMPANY QATAR
02.2012 - 11.2013

Business Area : water pumps, water applications

Responsible for market research, sales forecasting, the sales revenue forecast for new products and services. Also responsible for new product development including competitive research and assessment, business case development, pilot products and demonstration, new product launch coordination, tendering, proposal project proposal and pricing.

RESPONSIBILITIES:

1. Manage, direct and evaluate market research staffs who are involved in conducting surveys, customer focus groups, and market segmentation.

2. Develop profitable products and services utilizing market research, demand forecasting and financial analysis.

3. Research and anticipate customer demand and develop products and policies to influence customer retention.

4. Develop and deliver presentations on new market areas, products and trends to management.

5. Manage pricing, business analysis, embedded marginal cost, market profitability.

6. Provides training to all sales staff for the new products focusing on Sales.

7. Provide project evaluation and cost estimation during quotation stage

8. Sourcing of materials from local and overseas suppliers

9. Provides summary evaluation of products which will be reviewed by the management.

10. Provide training for technical staff focusing on after sales.

11. Assist in preparing proposal and conduct sizing and selection of components for project applications

12. Sourcing of requirements suppliers and cost from local and overseas suppliers.

Operation Manager

OASIS DEWATERING SERVICES
08.2010 - 05.2011

Business Area : Water pumps and dewatering applications .

  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Deputy OPERATION Manager

UNITED EQUIPMENT CO,
05.2008 - 07.2009

Business Area :Dewatering Projects

  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Managed cross-functional teams for successful project completion and improved team collaboration.
  • Increased customer satisfaction with timely resolution of issues and proactive communication.
  • Developed comprehensive training programs, resulting in improved employee performance and productivity.

Senior Mechanical Engineer

EMARATI FOOD STUFF AND PLASTIC CO
03.2006 - 05.2008

Business area : soft drink and water bottling factory

- Communicate with manufacturer companies to schedule and plans for machine shipment, installation and commissioning make plan for mechanical installation by - - preparing all tools for that (manpower, mechanical tools)& ensure that that the mechanical installation done correctly.

Preparing weekly report for the project manager including erection weekly plan.

Prepare schedule for preventive & corrective maintenance for high pressure compressors chillers ,blowing molding machine, packing machine,water treatment unit (RO, carbon and sand filters Provide all mechanical necessary data for consultant office.

Mechnical Engineer

WHEATA INDUSTRIAL COMPANY
05.2001 - 09.2005

Business area :FLOUR MILLS ( CAPACITY 1750 Tons/day)


* Operate multi-function process control machinery through control panels, computer terminals, or other control system.


Ensure all factory machines runs as usual and all process are completed as necessary (such as grinding, extracting, mixing, blending, ) and package them (bagging, boxing, etc.).

Education

Completion Certificate - Mechanical Engineering

NILE VALLEY UNIVERSITY
SUDAN

MBA - Engineering

AAU Alzaiem Alazhari University
SUDAN
09.2007

Skills

  • Market Research and product development
  • product and Sales Presentations
  • Strategy Development, Negotiation,
  • Partnership Management
  • Relationship Development
  • Sales Boosting,
  • Cross-cultural Communication
  • Ability to share knowledge and add value to organization

Languages

English
Professional Working
Arabic
Native or Bilingual

Authorized representative for followed manufacturers.

* COMEX  water pumps  ( Italy ) 

* FIRMAN diesel Generators ( CHINA ) 

*JAIN WATER flowmeters ( S.korea)


Timeline

Business Director

TOPTEC TECHNOLOGY AND TRADING
10.2022 - 08.2023

Business Development Manager

TOPTEC Technology And Trading Co
03.2014 - 10.2022

HEAD OF RESEARCH AND PRODUCTS DEVELOPMENT

ARABI COMPANY QATAR
02.2012 - 11.2013

Operation Manager

OASIS DEWATERING SERVICES
08.2010 - 05.2011

Deputy OPERATION Manager

UNITED EQUIPMENT CO,
05.2008 - 07.2009

Senior Mechanical Engineer

EMARATI FOOD STUFF AND PLASTIC CO
03.2006 - 05.2008

Mechnical Engineer

WHEATA INDUSTRIAL COMPANY
05.2001 - 09.2005

Completion Certificate - Mechanical Engineering

NILE VALLEY UNIVERSITY

MBA - Engineering

AAU Alzaiem Alazhari University
HANI ELHASSAN