Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
BusinessAnalyst

Hani Ahmed

Ottawa,Canada

Summary

Passionate of work discovery over career period since time in year 2006 up to landing in Canada. Have been working Administrative Assistant in Corporate Banking department for more than 12 years in Gulf Bank Of Kuwait, dealing with Corporate finance. Provide administrative support to the team in facilitating day to day activities Proactively manage tasks as delegated by the manager; identify and handle issues that may arise to facilitate the smooth running and continuity of the business Efficiently carry out assignments as and when given by the manager or as a part of the team initiatives / project work Coordinate with various departments and provide required information to the team on a timely manner Inquiry about new customers by Central Bank report Proficiently manage credit application with risk management to ensure the readiness of the credit facilities and review of contracts Check the securities provided by the clients against the facilities granted Prepare all management reports relating to credit approvals and other tasks. Maintaining discreet confidentiality of information, in addition ensuring all documents relating to customers to be securely filed and safe kept in an electronic format Ensure compliance with all the relevant policies and procedures Ensure service excellence at all times, for all aspects of any customer or prospect’s interaction with Gulf Bank. Organized and efficient Data Entry Clerk with two years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and efficient Data Entry Clerk with two years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Data Entry & Customer Service

City Of Ottawa
05.2020 - 02.2022
  • Enter customer data, verify its accuracy and update it if necessary.

Customer Service Representative

UPS Canada
10.2019 - 03.2020
  • Help customers understand products and services being offered by a company. Answer inquiries by phone, e-mail, web chat. Also handles concerns, complaints, or other issues.

Administrative Assistant - Corporate Banking

Gulf Bank
01.2009 - 01.2018
  • Provide administrative support to team in facilitating day to day activities
  • Proactively manage tasks as delegated by manager; identify and handle issues that may arise to facilitate smooth running and continuity of business
  • Efficiently carry out assignments as and when given by manager or as part of team initiatives / project work
  • Coordinate with various departments and provide required information to team on timely manner
  • Inquiry about new customers by Central Bank report
  • Proficiently manage credit application with risk management to ensure readiness of credit facilities and review of contracts
  • Check securities provided by clients against facilities granted
  • Prepare all management reports relating to credit approvals and other tasks
  • Maintaining discreet confidentiality of information, in addition ensuring all documents relating to customers to be securely filed and safe kept in electronic format
  • Ensure compliance with all relevant policies and procedures
  • Ensure service excellence at all times, for all aspects of any customer or prospect’s interaction with Gulf Bank

Sales Officer - Retail Banking

Gulf Bank
01.2006 - 01.2009
  • It involves working directly with customers, creating and maintaining relationships, and selling financial products, Allowing to work with different customer segments and market bank's products.

Education

Bachelor of Business Administration -

Cairo University
Giza, Egypt
01.2014

Skills

  • Credit Analysis
  • Banking Confidentiality
  • Anti Money Laundering
  • Effective Administration
  • Accuracy and Attention to Detail
  • Customer Service-Oriented
  • Strong Problem Solver
  • Data Processing
  • Computer Skills
  • Excellent Communication
  • Active Listening
  • Relationship building and management
  • Cash counting
  • Banking
  • Compliance, banking laws, and regulations
  • Banking Product Knowledge
  • Fraud Detection
  • Financial Services
  • Bilingual in Arabic
  • Account Management
  • Payment Processing
  • Identity Verification
  • New Account Setup
  • Currency Exchange
  • Signature Verification

References

Amro Al Bana, Assistant Of General Manager, +1 289-795-7305

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Data Entry & Customer Service

City Of Ottawa
05.2020 - 02.2022

Customer Service Representative

UPS Canada
10.2019 - 03.2020

Administrative Assistant - Corporate Banking

Gulf Bank
01.2009 - 01.2018

Sales Officer - Retail Banking

Gulf Bank
01.2006 - 01.2009

Bachelor of Business Administration -

Cairo University
Hani Ahmed